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Shopify + WhatsApp Business

Shopify + WhatsApp Business

Shopify + WhatsApp Business integrations

Send a message via WhatsApp Business for new cancelled orders in Shopify

Effortlessly manage your Shopify cancellations with this automated workflow. When a cancellation occurs, a personalized message is promptly delivered on WhatsApp Business, keeping your team informed and allowing for swift response. No need to manually monitor orders – let this workflow streamline your communications and improve overall responsiveness.

  1. When this happens...
    New Cancelled Order
    New Cancelled Order
    New Cancelled OrderTriggers whenever an order is cancelled (with line item support).
  2. automatically do this!
    Send Freeform Message
    Send Freeform Message
    Send Freeform MessageSend a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
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More things you can do with Shopify and WhatsApp Business

Discover other triggers and actions you can use with Shopify and WhatsApp Business

  • Shopify triggers, actions, and search
    New Blog

    Triggers when a new blog is added to your Shopify store.

    Trigger
    Polling
    Try It
    • Risk level
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Cancelled Order

    Triggers whenever an order is cancelled (with line item support).

    Trigger
    Instant
    Try It
  • Shopify triggers, actions, and search
    New Customer

    Triggers when a new customer is added to your Shopify account.

    Trigger
    Instant
    Try It
    • Blog
      Required
    • Blog Entry Status
    Trigger
    Polling
    Try It
    • Abandoned cart age (hours)
      Required
    Trigger
    Polling
    Try It
  • Shopify triggers, actions, and search
    New Draft Order

    Triggers when a new draft order is created.

    Trigger
    Instant
    Try It
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About Shopify
Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
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About WhatsApp Business
WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.
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