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Send TxtSync SMS alerts to the contact for new Salesforce cases

  1. When this happensStep 1: New Record

  2. Then do thisStep 2: Find Record

  3. Then do thisStep 3: Send SMS

Improve your customer communications by keeping your customers up to date with how their support cases are progressing. With this Zapier integration you can send SMS to the associated contact of the support case to let them know details about their raised case.

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Connect Salesforce + TxtSync in Minutes

It's easy to connect Salesforce + TxtSync and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantNew Outbound Message

Triggers when a new outbound message is received in Salesforce.

Updated Field on Record

Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

InstantNew Inbound SMS

Triggers on inbound SMS.

New Record

Triggers when a record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is created.

Updated Record

Triggers when any record of the specified Salesforce object (ie. Contact, Lead, Opportunity, etc.) is updated.

InstantNew Outbound SMS

Triggers on outbound SMS. Please note to protect you from potentially causing an infinite loop of sending SMS, the Outbound SMS trigger is not invoked when sending an SMS from Zapier