RingCentral + Zoho CRM

Create Zoho CRM module entries from new RingCentral sms/mms sent events

Streamline your sales communications with this efficient workflow. Whenever a new SMS/MMS is sent through RingCentral, a new module entry is created in Zoho CRM. This ensures all your business communication details are accurately recorded in your CRM for better customer service and follow-ups. Thanks to this automatic process, you can save time and keep your records up to date without manual intervention.

Streamline your sales communications with this efficient workflow. Whenever a new SMS/MMS is sent through RingCentral, a new module entry is created in Zoho CRM. This ensures all your business communication details are accurately recorded in your CRM for better customer service and follow-ups. Thanks to this automatic process, you can save time and keep your records up to date without manual intervention.

  1. When this happens...
    RingCentralRingCentral
    New SMS/MMS Sent

    Triggers when there is a new SMS/MMS sent.

    TriggerInstant
  2. automatically do this!
    Zoho CRMZoho CRM
    Create Module Entry

    Creates a new entry in a module

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Description

    • ViewRequired

    • Phone Number

    • Extension Number

    • Direction

    • Recording Type

    • Missed Calls Filter

    • Results

    • Delay By

    Trigger
    Scheduled
    Try It
  • RingCentral triggers, actions, and search

    Missed Call

    Triggers when there is a new missed call.

    Trigger
    Instant
    Try It
    • Type

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    New Voicemail

    Triggers when there is a new incoming voicemail.

    Trigger
    Instant
    Try It
ringcentral logo
ringcentral logo

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Learn more

Related categories

  • Phone & SMS
zoho-crm logo
zoho-crm logo

About Zoho CRM

Zoho CRM is a web-based CRM designed to attract, retain, and satisfy customers to grow your business.
Help

Related categories

  • CRM (Customer Relationship Management)
  • Zoho

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