Create Zoho CRM module entries from new RingCentral sms/mms sent events
Streamline your sales communications with this efficient workflow. Whenever a new SMS/MMS is sent through RingCentral, a new module entry is created in Zoho CRM. This ensures all your business communication details are accurately recorded in your CRM for better customer service and follow-ups. Thanks to this automatic process, you can save time and keep your records up to date without manual intervention.
Streamline your sales communications with this efficient workflow. Whenever a new SMS/MMS is sent through RingCentral, a new module entry is created in Zoho CRM. This ensures all your business communication details are accurately recorded in your CRM for better customer service and follow-ups. Thanks to this automatic process, you can save time and keep your records up to date without manual intervention.
- When this happens...New SMS/MMS Sent
Triggers when there is a new SMS/MMS sent.
- automatically do this!Create Module Entry
Creates a new entry in a module
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Description
ViewRequired
Phone Number
Extension Number
Direction
Recording Type
Missed Calls Filter
Results
Delay By
Try ItMissed Call
Triggers when there is a new missed call.
Try ItType
Try ItNew Voicemail
Triggers when there is a new incoming voicemail.
Try It
Call Ended
Triggers when a call has been ended.
Try ItNew Call Recording
Triggers when a call has been recorded.
Try ItType
StatusRequired
Try ItRingSense Processed Recording
Triggers when RingSense generates the transcript, summary, and additional insights from a recording. This trigger can only be used by an admin user.
Try It