RingCentral + SalesLens

RingCentral + SalesLens integrations

Add new RingCentral call recordings to SalesLens

This RingCentral-SalesLens integration automatically adds any new call recording files from RingCentral to a SalesLens platform for speech analysis, without the hassle of manual uploading. This integration will not add existing recordings to SalesLens; it only works for new recordings once it's active.

When this happens...
New Call RecordingTriggers when a call has been recorded.
TriggerPolling
automatically do this!
Upload Conversation RecordUpload a Conversation Record by its URL
ActionWrite

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More things you can do with RingCentral and SalesLens

Discover other triggers and actions you can use with RingCentral and SalesLens

- Description
- Call Log Type
  Required
- View
  Required
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Trigger
Polling
Try It
Do Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Trigger
Instant
Try It
- Description
- Call Log Type
  Required
- Delay By
Trigger
Polling
Try It
- Type
- Status
  Required
Trigger
Instant
Try It
- Duration Unit
- Time Format
- Format
Trigger
Instant
Try It

- Documentation
- How do you want to specify the chat Id?
  Required
- Text
  Required
Action
Write
- Phone Number
  Required
Action
Write

- Phone Number To
  Required
- File
  Required
- Resolution
- Send Time
- Cover Page Text
- Cover Page Type
Action
Write
- Lookup By
  Required
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
New Conversation
Triggers when a new conversation has been processed
Trigger
Instant
Try It
- Select a Company
  Required
- Select an Employee
  Required
- Enter a Conversation Transcription
  Required
- Enter a Category for analysis
  Required
- Select a language for analysis
- Enter a Conversation Title
- Comma separated tags
- Contact Email
- Contact phone number
- Contact first name
- Contact last name
- Created At
- Conversation Type
Action
Write

Call Ended
Triggers when a call has been ended.
Trigger
Instant
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Missed Call
Triggers when there is a new missed call.
Trigger
Instant
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- Type
Trigger
Instant
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New Voicemail
Triggers when there is a new incoming voicemail.
Trigger
Instant
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- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
- Name
  Required
- Allow Join before host
- Mute Audio
- Turn off camera for participants
Action
Write
- Phone Number From
  Required
- Caller ID
- Phone Number To
  Required
- Play Prompt
Action
Write
- Type
- Phone Number From
  Required
- Phone Number To
  Required
- Text
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Select a Company
  Required
- Select an Employee
  Required
- Enter a Record Download URL
  Required
- Enter a Category for analysis
- Select a language for analysis
- Enter record file extension
- The title of the conversation
- HTTP header for download URL
- Comma separated tags
- Contact Email
- Contact phone number
- Contact first name
- Contact last name
- Created At
- Conversation Type
Action
Write

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

About SalesLens

SalesLens is an AI platform for real-time call quality scorecards..

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Related categories

Call Tracking