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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Call Log Record" from RingCentral.

Add your action

An action happens after the trigger—such as "Analyze Call With AI" in Bland AI.

You’re connected!

Zapier seamlessly connects RingCentral and Bland AI, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Description
- Call Log Type
  Required
- View
  Required
- Phone Number
- Extension Number
- Direction
- Recording Type
- Missed Calls Filter
- Results
- Delay By
Trigger
Polling
Try It
Do Not Disturb (DND) Presence Updated
Triggers when a user wants to change the Do Not Disturb (DND) presence status.
Trigger
Instant
Try It
- Description
- Call Log Type
  Required
- Delay By
Trigger
Polling
Try It
- Type
- Status
  Required
Trigger
Instant
Try It
- Duration Unit
- Time Format
- Format
Trigger
Instant
Try It

- Documentation
- How do you want to specify the chat Id?
  Required
- Text
  Required
Action
Write
- Phone Number
  Required
Action
Write

- Phone Number To
  Required
- File
  Required
- Resolution
- Send Time
- Cover Page Text
- Cover Page Type
Action
Write
- Lookup By
  Required
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
- Call ID
  Required
- Goal
  Required
- Questions
  Required
Action
Write
- Call Identifier
  Required
Action
Write

Call Ended
Triggers when a call has been ended.
Trigger
Instant
Try It
Missed Call
Triggers when there is a new missed call.
Trigger
Instant
Try It
- Type
Trigger
Instant
Try It
New Voicemail
Triggers when there is a new incoming voicemail.
Trigger
Instant
Try It
- First Name
- Last Name
- Middle Name
- Nick Name
- Company
- Job Title
- Email
- Email 2
- Email 3
- Birthday
- Web Page
- Notes
- Home Phone
- Home Phone 2
- Business Phone
- Business Phone 2
- Mobile Phone
- Business Fax
- Company Phone
- Assistant Phone
- Car Phone
- Other Phone
- Other Fax
- Callback Phone
- Home Address Street
- Home Address City
- Home Address State
- Home Address Zip
- Home Address Country
- Business Address Street
- Business Address City
- Business Address State
- Business Address Zip
- Business Address Country
- Other Address Street
- Other Address City
- Other Address State
- Other Address Zip
- Other Address Country
- Dialing Plan
Action
Write
- Name
  Required
- Allow Join before host
- Mute Audio
- Turn off camera for participants
Action
Write
- Phone Number From
  Required
- Caller ID
- Phone Number To
  Required
- Play Prompt
Action
Write
- Type
- Phone Number From
  Required
- Phone Number To
  Required
- Text
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Phone Number
  Required
- Task
  Required
- Voice
- Request Data
- Answering Machine Detection
- Webhook
- From
- Transfer Phone Number
- Record
- Wait for greeting
- First sentence
- Language
- Max Duration
- Dynamic Data
- Interruption Threshold
- Should Enable Answered By
- Start Time
- Model
- Temperature
- Pathway ID
- Start node ID
- Background Track
- Block Interruptions
- Keywords
- Pronunciation Guide
- Transfer List
- Timezone
- Tools
- Voicemail Message
- Voicemail Action
- Retry
- Webhook Events
- Metadata
- Summary Prompt
- Analysis Prompt
- Analysis Schema
- Encrypted Key
- Sensitive Voicemail Detection
- Noise Cancellation
Action
Write
- Call Identifier
  Required
Action
Write

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Connect RingCentral and Bland AI to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate RingCentral on the Zapier blog

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Level up your RingCentral to Bland AI integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

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Frequently Asked Questions about RingCentral + Bland AI integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with RingCentral and Bland AI

How do I integrate RingCentral with Bland AI?

Integrating RingCentral with Bland AI can be done through our platform by setting up a trigger from one app and an action in the other. Start by selecting RingCentral as the trigger app and choose the specific event, such as 'New Call'. Then, set up Bland AI as the action app and select what you want to happen, like 'Create Task'.

What triggers are available for RingCentral in this integration?

In our integration with Bland AI, you can select triggers from RingCentral such as 'New Call', 'Missed Call', 'Incoming SMS', and more. These triggers can help you automate your workflow seamlessly.

What actions can BLand AI perform when integrated with RingCentral?

When integrating with RingCentral, Bland AI can perform actions like 'Create Task', 'Send Notification', or even update your CRM entries in response to specific triggers from RingCentral.

Is it possible to send an automated reply via RingCentral using Bland AI?

Yes, it's possible to send automated replies via RingCentral using our integration. You could set a trigger like receiving a new SMS, and then use Bland AI to automatically respond based on predefined templates or conditions.

Can I track missed calls in Bland AI through this integration?

Certainly! By setting up 'Missed Call' as a trigger in RingCentral, you can automatically create records or tasks in Bland AI to ensure they are tracked and managed appropriately.

Will I need any technical knowledge to set up the integration between these two apps?

No technical knowledge is required. Our platform provides a user-friendly interface that guides you through setting up triggers and actions between RingCentral and Bland AI effortlessly.

How frequently are data updates between Bland AI and RingCentral checked or triggered?

Data updates between Bland AI and RingCentral occur every few minutes after you've set your integration live. The timing may vary slightly based on server load and preset conditions within each application.

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

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Related categories

Phone & SMS

About Bland AI

Bland AI is a platform for making ultra-realistic, human-sounding AI phone calls and SMS agents that integrate into your business, with analytics, working 24/7

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