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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Customer" from REV23.

Add your action

An action happens after the trigger—such as "Add Contact to List" in Mobile Message.

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Zapier seamlessly connects REV23 and Mobile Message, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Customer
Triggers when a new customer is created in REV23, whether added by staff through the app or self-registered via the kiosk.
Trigger
Instant
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New Idea
Triggers when a new idea (lead) is created in REV23, whether submitted by a customer through the public form or added by staff.
Trigger
Instant
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Session Ended
Triggers when a service session ends. Use this to kick off post-session workflows like cleaning, inventory updates, or follow-up messages.
Trigger
Instant
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New User
Triggers when a new staff member (artist, piercer, front desk, etc.) is created in REV23.
Trigger
Instant
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New Inbound SMS
Triggers when an inbound SMS is received.
Trigger
Instant
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- Phone Number
  Required
Action
Write
- Phone Number
  Required
- First Name
- Last Name
- Company
- Other
Action
Write

- Contact ID
  Required
Action
Write
- Contact List
  Required
- Contact ID
  Required
Action
Write
- Contact List
  Required
- New Name
  Required
Action
Write
- Contact List
  Required
- Sender (From)
  Required
- Message
  Required
- Your Reference
- Allow Emoji / Non-GSM Characters (UCS-2)
- Maximum SMS Parts Per Message
- Schedule Send Time (UTC)
- Bypass Unsubscribe Filtering
Action
Write
- Phone Number
  Required
Action
Search

Customer Updated
Triggers when a customer is updated in REV23. Use this to keep external systems like email marketing lists in sync with customer data, including opt-in preferences.
Trigger
Instant
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Release Form Generated
Triggers when a release form PDF has been generated. This fires after the customer signs and the PDF is built, providing the signed form URL and full session details including customer, artist, and studio information.
Trigger
Instant
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Session Started
Triggers when a service session is started. Includes session details such as the customer, artist, studio, service type, placement, and price.
Trigger
Instant
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New SMS Delivery Status
Triggers when an SMS delivery status changes (delivered or failed).
Trigger
Instant
Try It
- Contact List
  Required
- Contact ID
  Required
Action
Write
- Message ID
- Your Reference
Action
Write
- List Name
  Required
Action
Write
- Contact List
  Required
Action
Write
- Phone Number
  Required
Action
Write
- Receiving Number (To)
  Required
- Sender (From)
  Required
- Message
  Required
- Your Reference
- Allow Emoji / Non-GSM Characters (UCS-2)
- Maximum SMS Parts Per Message
- Schedule Send Time (UTC)
- Bypass Unsubscribe Filtering
Action
Write
- Contact ID
  Required
- Phone Number
- First Name
- Last Name
- Company
- Other
Action
Write
- Message ID
  Required
- Your Reference
Action
Search

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Connect REV23 and Mobile Message to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

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Learn about AI automation

About REV23

REV23 (Cloud) is a tattoo and body piercing client, session and release form management app.

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About Mobile Message

Instantly send an SMS to any Australian mobile phone number, using your Mobile Message account.