RepairDesk + VideoAsk

Create RepairDesk tickets for new VideoAsk responses

Effortlessly manage customer requests using this seamless workflow between VideoAsk and RepairDesk. When a new response is received in VideoAsk, a new ticket is created in RepairDesk, streamlining your customer support process and ensuring a quick resolution of issues. Stay organized and improve response times with this handy automation.

When this happens...
New Response (From a Respondent)
Triggers when the transcription is ready after someone responds to a videoask.
TriggerInstant
automatically do this!
Create a New Ticket
Create a new Ticket on RepairDesk
ActionWrite

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Supported triggers and actions

- Organization
- VideoaskRequired
Trigger
Instant
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- Organization
- VideoaskRequired
Trigger
Instant
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- Organization IdRequired
- Name
- EmailRequired
- Phone Number
Action
Write
Employee Commission
Triggers when commission is assigned to an employee
Trigger
Polling
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New Customer
Triggers when a new customer is created on RepairDesk.
Trigger
Polling
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New Invoice
Triggers when a new invoice is created on RepairDesk.
Trigger
Polling
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New Ticket
Triggers when a new ticket is created on RepairDesk.
Trigger
Polling
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Ticket Status Change
Triggers when ticket status is changed on RepairDesk.
Trigger
Polling
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- Firt Name
- Last Name
- Email Address
- Phone Number
- Mobile Number
- Address Line 1
- Address Line 2
- Post Code
- City
- State
- Country
- Organisation
- Driving Licence
- Contact Person
- Tax Number
- Network
Action
Write
- Firt Name
- Last Name
- Email Address
- Mobile Number
- Postal Address
- Address
- Referred By
- Repair Type
- IMEI
- Serial
- Task
- Price
- Tax
- Additional Task
- Service Type
- Customer Notes
- Security Code
- Start Time
- End Time
Action
Write
- Ticket Device Id
- Ticket Id
- StatusRequired
Action
Write

- Organization
- VideoaskRequired
Trigger
Instant
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- VideoaskRequired
- Name
- EmailRequired
- Phone Number
- Product Name
Action
Write
- Api Docs Info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
Inventory Updated
Triggers when Inventory stock or prices updated on RepairDesk
Trigger
Polling
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New Inventory Item
Triggers when a new inventory item is created on RepairDesk
Trigger
Polling
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New Lead
Triggers when a new lead is created on RepairDesk.
Trigger
Polling
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New Payment Added
Triggers when a new payment is added on RepairDesk.
Trigger
Polling
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- Invoice Integer Id
- Invoice Order Id
- Payment MethodRequired
- AmountRequired
- Notes
- Transaction Id
Action
Write
- FIrst Name
- Last Name
- Email Address
- Mobile Number
- Phone Number
- Address Line 1
- Address Line 2
- Line Item NameRequired
- Price
- Tax
- Cost Price
- Quantity
- Description
Action
Write
- First Name
- Last Name
- Email Address
- Mobile Number
- Phone Number
- Address Line 1
- Address Line 2
- Post Code
- Referred By
- Task
- Price
- Tax
- Internal Notes
- Imei
- Serial
- Diagnostic Notes
- Due On
- Status
Action
Write
- KeywordRequired
Action
Search

About RepairDesk

RepairDesk is an all-in-one repair shop management platform that helps cell phone repair shops easily manage repair jobs, inventory, customers, and much more.

Learn more