RepairDesk + SMSAPI

Send text messages for new tickets in RepairDesk using SMSAPI

Initiate a seamless customer service process with this efficient workflow. Whenever there's a new ticket in RepairDesk, it will propel a text message via SMSAPI instantly. This helps ensure timely communication and an effective response system, enhancing your customer service experience.

When this happens...
New Ticket
Triggers when a new ticket is created on RepairDesk.
TriggerPolling
automatically do this!
Send Text Message
Sends a text message.
ActionWrite

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Supported triggers and actions

Employee Commission
Triggers when commission is assigned to an employee
Trigger
Polling
Try It
New Customer
Triggers when a new customer is created on RepairDesk.
Trigger
Polling
Try It
New Invoice
Triggers when a new invoice is created on RepairDesk.
Trigger
Polling
Try It
New Ticket
Triggers when a new ticket is created on RepairDesk.
Trigger
Polling
Try It
Ticket Status Change
Triggers when ticket status is changed on RepairDesk.
Trigger
Polling
Try It

- Firt Name
- Last Name
- Email Address
- Phone Number
- Mobile Number
- Address Line 1
- Address Line 2
- Post Code
- City
- State
- Country
- Organisation
- Driving Licence
- Contact Person
- Tax Number
- Network
Action
Write
- Firt Name
- Last Name
- Email Address
- Mobile Number
- Postal Address
- Address
- Referred By
- Repair Type
- IMEI
- Serial
- Task
- Price
- Tax
- Additional Task
- Service Type
- Customer Notes
- Security Code
- Start Time
- End Time
Action
Write

- Ticket Device Id
- Ticket Id
- StatusRequired
Action
Write
New Inbound SMS
Triggers whenever a new SMS is received on your SMSAPI account.
Trigger
Polling
Try It
- Contact Phone NumberRequired
- Delete Contact From All Groups?Required
Action
Write
- Sender NameRequired
- Contact GroupRequired
- MessageRequired
- Normalize CharactersRequired
Action
Write

Inventory Updated
Triggers when Inventory stock or prices updated on RepairDesk
Trigger
Polling
Try It
New Inventory Item
Triggers when a new inventory item is created on RepairDesk
Trigger
Polling
Try It
New Lead
Triggers when a new lead is created on RepairDesk.
Trigger
Polling
Try It
New Payment Added
Triggers when a new payment is added on RepairDesk.
Trigger
Polling
Try It
- Invoice Integer Id
- Invoice Order Id
- Payment MethodRequired
- AmountRequired
- Notes
- Transaction Id
Action
Write
- FIrst Name
- Last Name
- Email Address
- Mobile Number
- Phone Number
- Address Line 1
- Address Line 2
- Line Item NameRequired
- Price
- Tax
- Cost Price
- Quantity
- Description
Action
Write
- First Name
- Last Name
- Email Address
- Mobile Number
- Phone Number
- Address Line 1
- Address Line 2
- Post Code
- Referred By
- Task
- Price
- Tax
- Internal Notes
- Imei
- Serial
- Diagnostic Notes
- Due On
- Status
Action
Write
- KeywordRequired
Action
Search
- Contact GroupRequired
- Contact Phone NumberRequired
- First Name
- Last Name
- Email
- Contact Description
Action
Write
- Sender NameRequired
- Phone NumberRequired
- MessageRequired
- Normalize CharactersRequired
Action
Write

About RepairDesk

RepairDesk is an all-in-one repair shop management platform that helps cell phone repair shops easily manage repair jobs, inventory, customers, and much more.

Learn more