Redmine + Simplesat + Filter by Zapier
Create issues in Redmine for new negative feedback in Simplesat
Don't leave negative feedback unresponded to. By creating a new ticket as soon as feedback is received, you can proactively follow-up with your customer and turn around this negative interaction into a positive. When negative feedback is received in Simplesat, this Zap will automatically trigger a ticket to be created in Redmine.
Don't leave negative feedback unresponded to. By creating a new ticket as soon as feedback is received, you can proactively follow-up with your customer and turn around this negative interaction into a positive. When negative feedback is received in Simplesat, this Zap will automatically trigger a ticket to be created in Redmine.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Create Issue
Triggers when you add a new issue.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
Only continue if...Required
