Create Redmine issues from new Simplesat feedback
Close the loop with customer satisfaction feedback by creating new issues in Redmine after receiving new ratings. With this integration, you'll need to choose the project type. Then you can configure which Simplesat rating details should integrate with the issue.
Close the loop with customer satisfaction feedback by creating new issues in Redmine after receiving new ratings. With this integration, you'll need to choose the project type. Then you can configure which Simplesat rating details should integrate with the issue.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Create Issue
Triggers when you add a new issue.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
Project
Tracker
Status
Try It