Qualtrics + Zendesk
Tag Zendesk tickets for new Qualtrics survey responses
Easily manage customer feedback with this efficient workflow. When a new survey response is received in Qualtrics, this automation will add a tag to a corresponding ticket in Zendesk, helping your support team prioritize and categorize tickets based on customer input. Improve your response time and stay on top of customer needs without any manual work.
Easily manage customer feedback with this efficient workflow. When a new survey response is received in Qualtrics, this automation will add a tag to a corresponding ticket in Zendesk, helping your support team prioritize and categorize tickets based on customer input. Improve your response time and stay on top of customer needs without any manual work.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Add Tag(s) to Ticket
Add one or more tags to an existing ticket.
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SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
New Group
Triggers when a new group is created.
Try ItOrganization
Try It
