Choose a mailing list to add each newly created contact

Enter the contact's full phone number (123) 456 7890 (include international code if outside USA)

Embedded Data fields to be set for the contact

The external Reference ID for the contact

The email address that the recipients replies will be sent to

Choose an email message from your Qualtrics account to send

Survey must be SMS compatible. See [Survey Design](https://www.qualtrics.com/support/survey-platform/distributions-module/mobile-distributions/sms-surveys/#SurveyDesign)

The message to be sent with the invite link (not used with interactive surveys)

To learn more, read the [Qualtrics API Documentation](https://api.qualtrics.com/)

Select “Yes” to [stop this Zap step](https://help.zapier.com/hc/en-us/articles/20505304170637-Review-Zap-run-statuses#h_01HD20969HPZ01ENM30NQR79X5) if the app returns an error and enable automatic authentication refresh. Select “No” to run the Zap step regardless of errors. Learn more about [API Request action error handling](https://help.zapier.com/hc/en-us/articles/12899473501453#h_01JKRBY68EDXBB1V817DSTRZ0N).

Requests can only be made to domains associated by this application. Read more about [API Request Setup](https://help.zapier.com/hc/en-us/articles/12899607716493).

Any parameters added to a URL will be URL-encoded and appended to the request URL to pass additional data to the API request.

These headers and values will be applied to the request in addition to any headers created as part of authentication. Authentication headers are added automatically.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Qualtrics is a research and experience platform making sophisticated research simple and empowering users to capture customer, product, brand & employee experience insights in one place.

Qualtrics

Instantly build dynamic interfaces that connect to Zaps and a data source (like Tables). Interfaces gives you a drag-and-drop way to build visual workflows for any business process, without writing code.

Zapier Interfaces

Select which domain you want to send your invitations from.

We offer standard email templates in multiple languages, select your preferred template here.

Note: Once a template has been selected, you should not switch the domain you want to send from, otherwise your selected template may not be available.

Send your customers to this site to write their review.

This is the name from which invitations will be sent.

This is the email address that your recipients will see in their invitations.

Any replies you receive will be sent to this email address.

Note: Once a reply to e-mail address has been selected, you should not switch the domain you want to send from, otherwise your selected reply to e-mail address may not be available.

Your preferred time to send invitations. Note, this is not strictly guaranteed as minor delays may occur with processing.

These are some examples of accepted input (all relative to the time the invite is triggered). You can adjust the values by selecting “Advanced: type in a custom value” in the dropdown.

Note: You cannot select a preferred send time that occurs more than 30 days after the triggered order event.

The name of the person you’re inviting.

The email address of the person you’re inviting.

Enter the Reference ID (e.g. order number) corresponding to the order event that triggered the invitation.

Trustpilot is the world's most powerful review platform, helping your business collect and easily manage customer reviews. Trustpilot gives people a place to share and discover reviews of businesses, while giving every business the tools to turn consumer feedback into business results.

Trustpilot

Enhance your customer review process by connecting Qualtrics and Trustpilot with this seamless workflow. When a new survey response is received in Qualtrics, an invitation to leave a review will be generated in Trustpilot. This efficient automation helps you gather valuable customer feedback effortlessly while saving your team time in the process.

Qualtrics + Trustpilot

Create Trustpilot invitations from new Qualtrics survey responses

Supported triggers and actions

New Survey Response

Distribute Survey via Email

Create Invitation

Create or Update Contact

API Request (Beta)

About Qualtrics

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About Trustpilot

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