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Zapier makes it easy to integrate Tidio with ChatGPT (OpenAI) - no code necessary. See how you can get setup in minutes.
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Tidio
Tidio
1. Choose trigger event
ChatGPT (OpenAI)
ChatGPT (OpenAI)
2. Choose action
1. Select the event
Setup
Test
Tidio
Choose a trigger event
Choose a trigger
A trigger is the event that starts your Zap—like a "Contact Sent From Bot" from Tidio.
Add your action
An action happens after the trigger—such as "Analyze Images" in ChatGPT (OpenAI).
You’re connected!
Zapier seamlessly connects Tidio and ChatGPT (OpenAI), automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Create a new record or update an existing record in your app.
Text to Be Analyzed
Required
Info_1
Max Tokens
Model
Required
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Copy
Moderation Model
Required
Text to be classified
Images to Moderate
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Model
Required
User Message
Required
Instructions
Info_2
Use Prompt Template
Images
File_clarification
Files
Max Tokens
Tool Choice
Parallel Tool Calls
Max Tool Calls
Tools
Response Format
Advanced_warning
Memory Key
Prompt Cache Key
Safety Identifier
Metadata
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Image
Required
Mask
Prompt
Required
Model
End user ID
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Prompt
Required
Model
Duration (seconds)
Resolution
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Unstructured Text
Required
Model
Required
Description
Required
Values to Extract
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info_1
Info_2
Model
Required
Prompt
Required
Temperature
Maximum Length
Stop Sequences
Top P
Frequency Penalty
Presence Penalty
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Info_1
Info_2
Model
Required
Text
Required
Voice
Required
Response_format
Speed
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Recipient Name
Required
Recipient Email
Required
From Name
Required
Email Prompt
Required
Tone
Required
Body Type
Required
Info_3
Model
Required
Max Tokens
Temperature
Top P
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Conversation ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Response ID
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Query
Required
Documents
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Message
Images
Required
Max Tokens
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Analyzed
Required
Model
Required
Analysis Type
Required
Info_1
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
User Message
Required
Model
Required
Use Latest Stable Version
Memory Key
User Name
Assistant Name
Assistant Instructions
Max Tokens
Temperature
Top P
Info_2
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Classified
Required
Categories
Required
Model
Required
Max Tokens
Temperature
Top P
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to embed
Required
Model
Dimensions
Encoding format
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
File
Required
Prompt
Response Format
Timestamp Granularity
Language of the Audio
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Unstructured Text
Required
Model
Required
Description
Required
Values to Extract
Required
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Prompt
Required
Model
User
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Text to Be Summarized
Required
Model
Required
Max Tokens
Temperature
Top P
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
File
Required
Prompt
Response Format
Temperature
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Stop on error
Required
HTTP Method
Required
URL
Required
Query string parameters
Additional request headers
Body
Action
This is an event a Zap performs.
Write
Create a new record or update an existing record in your app.
Filename To Search For
Required
File_purpose_to_search_for
Action
This is an event a Zap performs.
Search
Find existing data in your app
Video
Required
Action
This is an event a Zap performs.
Search
Find existing data in your app
Filename To Search For
Required
File_purpose_to_search_for
File
Required
Purpose
Action
This is an event a Zap performs.
Search or write
Find existing data in your app, or create a new record if no data is found
For AI agents & developers
Use Tidio and ChatGPT (OpenAI) with AI agents and code
Beyond Zap workflows. Call Tidio and ChatGPT (OpenAI) actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
No code
Connect via Zapier MCP
Expose Tidio and ChatGPT (OpenAI) actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Analyze Images
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers have created over 25 million Zaps on the platform
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The average user takes less than 6 minutes to set up a Zap
Practical ways you can use Tidio and ChatGPT (OpenAI)
Generate a summary of Tidio conversations with ChatGPT.
Automatically summarize conversations initiated by Tidio contacts using ChatGPT when a contact is sent from the bot. This enables business owners to quickly review customer interactions and decide on next steps, saving time while maintaining oversight.
Check the sentiment of Tidio messages with ChatGPT.
When a contact is sent from a bot in Tidio, ChatGPT evaluates the sentiment of the user's message. This automation identifies potentially urgent or negative interactions to prioritize responses and provide better customer service by reducing missed opportunities to address concerns.
Use ChatGPT to analyze customer inquiries received in Tidio.
When a contact sends a message from a bot in Tidio, Zapier triggers an action where ChatGPT analyzes the message's sentiment. This helps project managers monitor customer satisfaction trends and identify any recurring issues that may require resolution. It speeds up problem identification and improves customer experience management.
Learn how to automate ChatGPT (OpenAI) on the Zapier blog
Make work flow with AI
Level up your Tidio to ChatGPT (OpenAI) integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Frequently Asked Questions about Tidio + ChatGPT (OpenAI) integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Tidio and ChatGPT (OpenAI)
What is required for integrating Tidio with ChatGPT?
To integrate Tidio with ChatGPT, you'd need access to both the Tidio platform and a ChatGPT account. You also need an understanding of how to configure triggers and actions within an automation setup.
How do I set up a trigger in Tidio for ChatGPT responses?
Create a trigger in Tidio by selecting an event such as 'New Message' or 'Specific Phrase Detected,' which will initiate the action of sending data to ChatGPT for processing.
What actions can I automate with Tidio and ChatGPT integration?
Automated actions could include responding to customer inquiries, summarizing chat content, or generating new conversation threads based on inputs from customers in Tidio.
Can I manage multiple conversations simultaneously when using Tidio with ChatGPT?
Yes, our integration supports managing multiple conversations simultaneously. You can set different triggers for different types of interactions, allowing you to handle multiple chats effectively.
Is it possible to customize the content used by ChatGPT when integrated with Tidio?
Customization is definitely possible. You can predefine specific scripts or data that ChatGPT can use to generate responses based on the configuration you have set up in your Tidio workflows.
Are there pre-set templates available for integrating these platforms?
There isn't a one-size-fits-all template since integrations are highly customizable based on individual needs. However, we provide guidelines and examples that can help shape your automation processes effectively.
Does this integration support real-time data processing between these platforms?
Integration allows real-time data exchange between Tidio and ChatGPT, enabling immediate processing and response generation as per defined triggers and actions within your workflows.
About Tidio
Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
