Send Slack messages for missed Onfleet response notifications
Stay on top of client communication with this workflow. Whenever you miss a response from an SMS recipient in Onfleet, this workflow ensures you're informed immediately by sending a message to your chosen Slack channel. This way, you'll be able to address your customer's concerns as quickly as possible, resulting in better customer service and improved efficiency.
Stay on top of client communication with this workflow. Whenever you miss a response from an SMS recipient in Onfleet, this workflow ensures you're informed immediately by sending a message to your chosen Slack channel. This way, you'll be able to address your customer's concerns as quickly as possible, resulting in better customer service and improved efficiency.
- When this happens...SMS Recipient Response Missed
Triggers when an Onfleet recipient responds to a notification via SMS, but the organization is unable to handle it due to the task being marked as complete.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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