Onfleet + Slack

Onfleet + Slack integrations

Send Slack messages for missed Onfleet response notifications

Stay on top of client communication with this workflow. Whenever you miss a response from an SMS recipient in Onfleet, this workflow ensures you're informed immediately by sending a message to your chosen Slack channel. This way, you'll be able to address your customer's concerns as quickly as possible, resulting in better customer service and improved efficiency.

When this happens...
SMS Recipient Response MissedTriggers when an Onfleet recipient responds to a notification via SMS, but the organization is unable to handle it due to the task being marked as complete.
TriggerInstant
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Send Channel MessageTriggers when a new message is posted to a specific #channel you choose.
ActionWrite

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- Delay
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- Name
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- ETA Threshold
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- Name
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- Name
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- Order ID
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- Pickup Recipient
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- Dropoff Recipient
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- Pickup Address Line 1
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- Pickup Address Line 2
- Pickup Address City
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- Pickup Address State
- Pickup Address Post Code / ZIP
- Pickup Address Country
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- Pickup Details
- Pickup Signature Requirement
- Pickup Photo Requirement
- Pickup Notes Requirement
- Dropoff Address Line 1
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- Dropoff Address Line 2
- Dropoff Address City
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- Dropoff Address State
- Dropoff Address Post Code / ZIP
- Dropoff Address Country
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- Dropoff Details
- Dropoff Signature Requirement
- Dropoff Photo Requirement
- Dropoff Notes Requirement
- Complete After Timestamp
- Complete Before Timestamp
- Quantity
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- Merchant
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- Executor
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- Pickup Recipient
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- Dropoff Recipient
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- Location Coordinates
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- Task Link Order
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- Assignment
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- Quantity
- Service Time
- Minimum Age Requirement
- Notes Requirement
- Photo Requirement
- Signature Requirement
Action
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- Order ID
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- Pickup Recipient
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- Pickup Details
- Pickup Signature Requirement
- Pickup Photo Requirement
- Pickup Notes Requirement
- Dropoff Recipient
  Required
- Dropoff Details
- Dropoff Signature Requirement
- Dropoff Photo Requirement
- Dropoff Notes Requirement
- Quantity
Action
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New Channel
Triggers when a new #channel is created.
Trigger
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- Include_alias
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- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
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- Channel
  Required
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- Channel
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- Trigger for Bot Messages?
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New Saved Message
Triggers when you save a message.
Trigger
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- Channel
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- Message
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- Reaction
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Action
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- Conversation ID
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- Channel
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- Users
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- Title
- Content
- Channel ID
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- Send Multi Message
- Message Text
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- Send as a bot?
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
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- Allowed_edit_copy
- Conversation ID
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- Message TS (ID)
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- Posted By
- Content Type
- Reply Broadcast
Action
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- Channel
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- Add Zapier app to channel automatically?
- Message Text
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- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
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- Channel
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- Topic
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- Topic set by
Action
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- Status Text
- Status Emoji
- Expiration Time
Action
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Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Conversation ID
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Action
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- Conversation ID
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- Message ID (ts)
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Action
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- Search Query
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- Sort By
- Sort Direction
- Include Bot Messages in Search Results?
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- ID
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- Return Raw Results?
Action
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- Username
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- Return Raw Results?
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- Name
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- Distance
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- Name
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- Name
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- Name
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- Name
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- Name
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- Name
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- Order ID
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Action
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- Merchant
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- Executor
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- Task Type
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- Task Recipient
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- Location Coordinates
  Required
- Assignment
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- Dependency
- Quantity
- Service Time
- Signature Requirement
- Photo Requirement
- Notes Requirement
- Minimum Age Requirement
- Custom Fields
Action
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- Merchant
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- Executor
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- Recipient Name
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- Recipient Phone
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- Recipient Notes
- Longitude
- Latitude
- Address Line 1
  Required
- Address Line 2
- Address City
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- Address State / Province
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- Address Post Code / Zip
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- Address Country
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- Task Details
- Complete After Timestamp
- Complete Before Timestamp
- Task Type
  Required
- Assignment
  Required
- Quantity
- Service Time
- Signature Requirement
- Photo Requirement
- Notes Requirement
- Minimum Age Requirement
Action
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- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- Channel
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- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- Channel
- User Name
- Shared
Trigger
Instant
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- Search Query
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- Optimized data
Trigger
Polling
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- Channel ID
- Reaction
- Member ID
- Message Author ID
Trigger
Instant
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- Automation Identifier
- Access type
Trigger
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New User
Triggers when a new Slack user is created / first joins your org.
Trigger
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- Text
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- Remind when?
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- Remind who?
Action
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- Conversation ID
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- Scheduled As
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- Scheduled Message ID
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- Channel
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- Add Zapier app to channel automatically?
- Message Text
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- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this automation?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
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- Allowed_delete_copy
- Conversation ID
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- Message TS (ID)
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- Posted By
Action
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- Canvas ID
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- Operation
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Action
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- Channel Name
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Action
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- Status_copy
- Approval request message
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- Send message as
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- Approval type
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- Zap_id
- Include a link to this automation?
- Approve button URL
- Approve button label
- Add decline button
- Add details button
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Action
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- First Name
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- Title
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- Display Name
- User
Action
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- Stop on error
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- HTTP Method
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- URL
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- Query string parameters
- Additional request headers
- Body
Action
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Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
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Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
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- Conversation ID
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Action
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- Conversation ID
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- Message ID (ts)
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Action
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- Conversation ID
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- Message TS (ID)
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Action
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- Email
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- Return Raw Results?
Action
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- Full Name
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- Return Raw Results?
Action
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About Onfleet

Onfleet transforms cumbersome last-mile logistics into delightful delivery management. Intuitive smartphone apps, powerful web dashboard and automatic customer notifications handle the heavy lifting so you can focus on your customer.

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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Onfleet + Slack

Onfleet + Slack

Send Slack messages for missed Onfleet response notifications

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