Create integrations between Novocall and Warm Welcome to automate any workflow
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
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With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Cancel Appointment
Triggers when a customer cancels an existing appointment
Try ItIncoming Call
Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
Try ItNew Schedule
Triggers when a customer makes a new appointment for a scheduled call.
Try ItSuccessful Call
Triggers when both customer & call rep have picked up the call. (Only after the call has completed)
Try It
Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Try ItNew Message
Triggers when a new message is submitted.
Try ItReschedule Appointment
Triggers when a customer change an existing appointment
Try ItCustomer NumberRequired
Call Rep Number
Customer Call Status
Call Rep Call Status
Name
Email
Additional Info
Source
Lead Status
Note
Trigger automated call