Novocall + Telegram
Send Telegram messages for failed Novocall calls
Stay on top of your business communication with an efficient workflow that instantly sends you a Telegram message whenever there's a failed call in your Novocall system. This automation ensures that you are notified immediately to respond, providing improved customer service and ensuring no call is overlooked. Experience seamless handling of customer calls, saving you time and effort in your day-to-day tasks.
Stay on top of your business communication with an efficient workflow that instantly sends you a Telegram message whenever there's a failed call in your Novocall system. This automation ensures that you are notified immediately to respond, providing improved customer service and ensuring no call is overlooked. Experience seamless handling of customer calls, saving you time and effort in your day-to-day tasks.
- When this happens...Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
- automatically do this!Send Message
Sends a message from your bot.
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Cancel Appointment
Triggers when a customer cancels an existing appointment
Try ItIncoming Call
Triggers when a customer makes a new request for a callback. (Only at the very start of the call)
Try ItNew Schedule
Triggers when a customer makes a new appointment for a scheduled call.
Try ItSuccessful Call
Triggers when both customer & call rep have picked up the call. (Only after the call has completed)
Try It
Failed Call
Triggers when either the customer or the call rep misses the call. (Only after the call has ended)
Try ItNew Message
Triggers when a new message is submitted.
Try ItReschedule Appointment
Triggers when a customer change an existing appointment
Try ItCustomer NumberRequired
Call Rep Number
Customer Call Status
Call Rep Call Status
Name
Email
Additional Info
Source
Lead Status
Note
Trigger automated call