Nextiva + Zendesk
Create tickets in Zendesk for new received calls in Nextiva
Boost your customer service efficiency with this workflow. When a new call arrives in Nextiva, this process promptly creates a support ticket in Zendesk. This approach ensures fast reactions to customer queries and optimizes your support procedure. It's the perfect solution for teams aiming to enhance their customer service processes effectively.
Boost your customer service efficiency with this workflow. When a new call arrives in Nextiva, this process promptly creates a support ticket in Zendesk. This approach ensures fast reactions to customer queries and optimizes your support procedure. It's the perfect solution for teams aiming to enhance their customer service processes effectively.
- When this happens...New Received Call
Triggers when a new call is received.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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