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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Closed Ticket" from NeetoDesk.

Add your action

An action happens after the trigger—such as "Add Booking" in GorillaDesk.

You’re connected!

Zapier seamlessly connects NeetoDesk and GorillaDesk, automating your workflow.

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Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

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Connect NeetoDesk and GorillaDesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Closed Ticket
Triggers when a support ticket is closed.
Trigger
Instant
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New Customer
Triggers when a new customer is created.
Trigger
Instant
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Updated Ticket
Triggers when a support ticket is updated.
Trigger
Instant
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- Account Number
- First Name
  Required
- Last Name
- Email
  Required
- Company Name
- Source
- Primary Phone
- Phones
- Top Note
- Contact First Name
- Contact Last Name
- Contact Email
- Contact First Phone
- Contact Second Phone
- Contacts
- Address Name
- Street 1
- Street 2
- City
- State
- Zip
- Latitude
- Longitude
- Bill To
- Address To
- Billing Street 1
- Billing Street 2
- Billing City
- Billing State
- Billing Zip
- Billing Email
- Billing Email Cc
- Location Notes
- Sms To
- Email To
- Locations
Action
Write

New Comment
Triggers when a new comment is added to a support ticket.
Trigger
Instant
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New Ticket
Triggers when a new support ticket is created.
Trigger
Instant
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- Start DateTime
  Required
- First Name
  Required
- Last Name
- Email
  Required
- Mobile Phone
  Required
- Address
  Required
- Notes
Action
Write
- Account ID
  Required
- Account Number
- First Name
  Required
- Last Name
- Email
  Required
- Company Name
- Source
- Top Note
- Notes
- Phones
- Contact First Name
- Contact Last Name
- Contact Email
- Contact First Phone
- Contact Second Phone
- Contacts
- Address Name
- Street 1
- Street 2
- City
- State
- Zip
- Latitude
- Longitude
- Bill To
- Address To
- Billing Street 1
- Billing Street 2
- Billing City
- Billing State
- Billing Zip
- Billing Email
- Billing Email Cc
- Location Notes
- Sms To
- Email To
- Locations
- Status Label
- Created By
- Date Created
Action
Write

About NeetoDesk

NeetoDesk is a customer support and ticketing tool. It helps to simplify tickets and amplify support.

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Related categories

Customer Support

About GorillaDesk

GorillaDesk is a field service management system combining scheduling, invoicing, and many more features in one application.