monday.com + net2phone

Create new items in monday.com when calls are answered in net2phone

Set up a workflow that activates when a call is answered in the net2phone app, leading to the creation of a new item in monday.com. This efficient automation ensures every answered call in net2phone results in a new task on your monday.com board, streamlining your process and keeping your team updated in real time. It serves as a valuable solution for efficient call tracking and task management.

Set up a workflow that activates when a call is answered in the net2phone app, leading to the creation of a new item in monday.com. This efficient automation ensures every answered call in net2phone results in a new task on your monday.com board, streamlining your process and keeping your team updated in real time. It serves as a valuable solution for efficient call tracking and task management.

  1. When this happens...
    net2phonenet2phone
    Call Answered

    Triggers when a call was answered. (Gen P, Gen V, Gen X, Gen U)

    TriggerInstant
  2. automatically do this!
    monday.commonday.com
    Create Item

    Create a new Item in a board

    ActionWrite
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Supported triggers and actions

What does this mean?
  • net2phone triggers, actions, and search

    Call Missed

    Triggers when a call is missed. (Gen V, Gen X, Gen U)

    Trigger
    Instant
    Try It
  • net2phone triggers, actions, and search

    Call Ringing

    Triggers when the subscribed user extension is ringing. (Gen P, Gen V, Gen X, Gen U)

    Trigger
    Instant
    Try It
  • net2phone triggers, actions, and search

    Call Completed

    Triggers when a call is completed. (Gen P, Gen V, Gen X, Gen U)

    Trigger
    Instant
    Try It
  • net2phone triggers, actions, and search

    SMS Notification (Gen X and U Only)

    Triggers when the user receives an incoming text message. Note: it won't work for internal (Gen X or U user → Gen X or U user) messages.

    Trigger
    Instant
    Try It
  • net2phone triggers, actions, and search

    Call Recorded (Gen X and U Only)

    Triggers when the call is recorded. (Gen X and U Only)

    Trigger
    Instant
    Try It
  • net2phone triggers, actions, and search

    Call Busy

    Triggers when there is a busy line. (Gen V, Gen X, Gen U)

    Trigger
    Instant
    Try It
  • net2phone triggers, actions, and search

    Call Answered

    Triggers when a call was answered. (Gen P, Gen V, Gen X, Gen U)

    Trigger
    Instant
    Try It
  • net2phone triggers, actions, and search

    Create Huddle Meeting

    Creates a huddle meeting. (Gen P, Gen V, Gen X, Gen U) You need to add one more action in order to receive the huddle meeting information. Ex. an email with the information or a SMS.

    Action
    Write
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monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

Related categories

  • Project Management

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net2phone logo
net2phone logo

About net2phone

net2phone is a leading provider of cloud-based business phone systems and unified communications tools.

Related categories

  • Phone & SMS