Connect Microsoft Teams and Placetel to power AI-driven automation

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Choose a Trigger

Choose an Action

Launch your first automated workflow

Start with a template that brings Microsoft Teams and Placetel together. Build enterprise-grade automation in minutes.

Our most popular template

Send new incoming Placetel call notifications to Microsoft Teams
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Placetel + Microsoft Teams
Send new notifications of hung up calls in Placetel to Microsoft Teams
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Placetel + Microsoft Teams
Send new outgoing call notifications in Placetel to Microsoft Teams
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Placetel + Microsoft Teams
Send new accepted call notifications in Placetel to Microsoft Teams
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Placetel + Microsoft Teams
Send Microsoft Teams chat messages for new incoming Placetel calls
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Placetel + Microsoft Teams

Send new incoming Placetel call notifications to Microsoft Teams

Details

Try it

Placetel + Microsoft Teams

Send new notifications of hung up calls in Placetel to Microsoft Teams

Details

Try it

Placetel + Microsoft Teams

Send new outgoing call notifications in Placetel to Microsoft Teams

Details

Try it

Placetel + Microsoft Teams

Send new accepted call notifications in Placetel to Microsoft Teams

Details

Try it

Placetel + Microsoft Teams

Send Microsoft Teams chat messages for new incoming Placetel calls

Details

Try it

Placetel + Microsoft Teams

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Microsoft Teams with Placetel - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Channel" from Microsoft Teams.

Add your action

An action happens after the trigger—such as "Create Contact" in Placetel.

You’re connected!

Zapier seamlessly connects Microsoft Teams and Placetel, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Team
  Required
Trigger
Polling
Try It
- Chat
  Required
- Exclude messages by you?
Trigger
Polling
Try It
- Team
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team Member
  Required
Action
Write

- Chat
  Required
- Message
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
- Message Text Format
- Reply Content
  Required
Action
Write

- Team
  Required
- Channel
  Required
- Message Text
  Required
- Message Text Format
- Importance
Action
Write
- Send To
  Required
- Message Text (Optional)
- Card Type
  Required
- Add Message Context to Buttons
Action
Write
- Chat
  Required
- Message ID
  Required
Action
Write
- Info
- Display Name
- First Name
- Last Name
- Mobile Phone
- Business Phone
- About Me
- Birthday
Action
Write
- Team
  Required
- Channel ID
  Required
Action
Search
- Chat ID
  Required
Action
Search
- Search by
  Required
Action
Search
- Number
Trigger
Instant
Try It
- Number
Trigger
Instant
Try It
- Number
Trigger
Instant
Try It
- Target number
  Required
- SipUID
  Required
Action
Write
- Recipient
  Required
- Message
  Required
Action
Write
- SIP URI
  Required
Action
Search

- Team
  Required
- Channel
  Required
- Member
- Highlight Word
Trigger
Polling
Try It
New Chat
Triggers when a new chat is created.
Trigger
Polling
Try It
- Team
  Required
- Channel
  Required
Trigger
Polling
Try It
- Team
  Required
- Channel Name
  Required
- Description
- Favorite for All?
Action
Write
- Team Member(s)
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Team
  Required
- Channel Name
  Required
- Description
Action
Write
- Team
  Required
- Public Channel
  Required
- Message Text
  Required
- Message Text Format
Action
Write
- Chat
  Required
- Message Text Format
- Message Text
  Required
Action
Write
- Availability
  Required
- Duration (Minutes)
Action
Write
- Info
- Chat
  Required
- Message
  Required
- Message Text
- Card Type
  Required
- Disable Buttons
- Status Text
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Team
  Required
- Channel
  Required
- Message ID
  Required
Action
Search
- Chat ID
  Required
- Message ID
  Required
Action
Search
- Team
  Required
- Channel Name
  Required
- Include Archived Channels
Action
Search
- Type
  Required
- Number
Trigger
Instant
Try It
Incoming Fax
When a new fax is incoming
Trigger
Polling
Try It
- Firstname
  Required
- Lastname
  Required
- Phone
- Phone (Work)
- Mobile
- Mobile (Work)
- Address
- Address (Work)
- Email
- Email (Work)
Action
Write
- From
  Required
- To
  Required
- Email
  Required
- File
  Required
- Header
Action
Write
- Number
  Required
Action
Search

For AI agents & developers

Use Microsoft Teams and Placetel with AI agents and code

Beyond Zap workflows. Call Microsoft Teams and Placetel actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Microsoft Teams and Placetel actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Create Channel
Create Contact

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Microsoft Teams and Placetel actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* microsoft-teams / placetel action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

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G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Microsoft Teams and Placetel to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Microsoft Teams on the Zapier blog

Make work flow with AI

Level up your Microsoft Teams to Placetel integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.

Learn moreLearn moreHelpHelp

Related categories

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About Placetel

The PBX from the cloud. Modern business telephony with more than 150 telephone system functions.

Learn moreLearn moreHelpHelp

Related categories

Call Tracking

Connect Microsoft Teams and Placetel to power AI-driven automation

Launch your first automated workflow

Send new incoming Placetel call notifications to Microsoft Teams

Send new notifications of hung up calls in Placetel to Microsoft Teams

Send new outgoing call notifications in Placetel to Microsoft Teams

Send new accepted call notifications in Placetel to Microsoft Teams

Send Microsoft Teams chat messages for new incoming Placetel calls

Send new incoming Placetel call notifications to Microsoft Teams

Send new notifications of hung up calls in Placetel to Microsoft Teams

Send new outgoing call notifications in Placetel to Microsoft Teams

Send new accepted call notifications in Placetel to Microsoft Teams

Send Microsoft Teams chat messages for new incoming Placetel calls

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Choose a trigger

Add your action

You’re connected!

Supported triggers and actions

Use Microsoft Teams and Placetel with AI agents and code

Connect via Zapier MCP

Call from code with the Zapier SDK

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

Connect Microsoft Teams and Placetel to integrate crucial parts of your business

Automate your lead management and improve conversions

Create more impactful campaigns with automation

Provide world-class support with a little help from automation

Automate your way to actionable, up-to-date data

Resolve incidents faster with automation

Learn how to automate Microsoft Teams on the Zapier blog

6 ways to automate Microsoft Teams

How to create an auto-responder (and other bots) in Microsoft Teams

How to use Zapier within Microsoft Teams

Make work flow with AI

Connect Microsoft Teams to Placetel on the world's largest no-code automation platform