Linear + Zendesk

Linear + Zendesk integrations

Create issues in Linear from new tickets in Zendesk for seamless workflow management

Streamline your customer support and project management by instantly turning new tickets in Zendesk into issues in Linear. This workflow saves you from manual data entry, letting you focus on solving problems and improving customer satisfaction. Improve your efficiency and ensure every customer issue is addressed promptly with this time-saving automation.

When this happens...
New Ticket in ViewTriggers when a new ticket is added to a view.
TriggerPolling
automatically do this!
Create IssueCreate a new issue in Linear
ActionWrite

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More things you can do with Zendesk and Linear

Discover other triggers and actions you can use with Zendesk and Linear

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
New Customer Need
Triggers when a new customer request is created.
Trigger
Instant
Try It
- Creator
- Initiative
Trigger
Instant
Try It
- Team
  Required
- Status
- Creator
- Assignee
- Priority
- Label
- Project
- Project Milestone
Trigger
Instant
Try It
- Creator
- Project
Trigger
Instant
Try It
Updated Customer
Triggers when a customer is updated.
Trigger
Instant
Try It
- Creator
- Initiative
Trigger
Instant
Try It
- Team
- Status
- Lead
- Initiative
Trigger
Instant
Try It
- Issue
  Required
- Label
  Required
Action
Write
- Customer ID
- External Customer ID
- Issue ID
- Attachment ID
- Attachment URL
- Body
- Priority
Action
Write
- Name
  Required
- Summary
- Content
- Status
- Teams
  Required
- Members
- Lead
- Priority
Action
Write
- Template
- Team
  Required
- Description
- Parent Issue
- Status
- Assignee
- Subscriber emails
- Priority
- Estimate
- Labels
- Project
- Project Milestone
- Due Date
Action
Write
- Issue ID
  Required
- Team
- Title
- Description
- Parent Issue
- Status
- Assignee
- Priority
- Estimate
- Labels
- Project
- Project Milestone
- Due Date
Action
Write
- Issue ID or identifier
  Required
Action
Search
- Project ID or project slug ID
  Required
Action
Search

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
New Customer
Triggers when a new customer is created.
Trigger
Instant
Try It
- Creator
- Project
- Document ID
Trigger
Instant
Try It
- Creator
- Team
- Issue ID
Trigger
Instant
Try It
- Team
- Status
- Lead
- Initiative
Trigger
Instant
Try It
- Creator
- Project
- Team
Trigger
Instant
Try It
Updated Customer Need
Triggers when a customer request is updated.
Trigger
Instant
Try It
- Team
  Required
- Status
- Creator
- Assignee
- Priority
- Label
- Project
- Project Milestone
Trigger
Instant
Try It
- Creator
- Project
- Team
Trigger
Instant
Try It
- Name
  Required
- Domains
- External IDs
- Revenue
- Size
- Tier ID
Action
Write
- Issue
  Required
- URL
  Required
- Title
Action
Write
- Issue
  Required
- Comment Body
  Required
Action
Write
- Issue
  Required
- Label
  Required
Action
Write
- Customer ID
  Required
Action
Search
- Issue Name
  Required
- Team
Action
Search

About Linear

Linear helps you manage software development processes.

Learn moreLearn moreHelpHelp

Related categories

Team Collaboration

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

Premium

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Create issues in Linear for new tickets in Zendesk

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Create issues in Linear for new tickets in Zendesk