Lightspeed Retail POS (X-Series) + WhatsApp Business

Lightspeed Retail POS (X-Series) + WhatsApp Business integrations

Send messages in WhatsApp Business for new awaiting pickup sales in Lightspeed Retail POS (X-Series)

Streamline your retail workflow with this efficient automation. When a new sale is flagged for pickup in the Lightspeed Retail POS (X-Series) app, a custom message is instantly sent via the WhatsApp Business app. This ensures swift communication and improves your business efficiency, allowing you to deliver a top-notch customer pickup experience.

When this happens...
New Awaiting Pickup SaleTriggers when a sale is awaiting pickup (with line item support). Typically a sale received from e-commerce.
TriggerInstant
automatically do this!
Send Freeform MessageSend a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
ActionWrite

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More things you can do with Lightspeed Retail POS (X-Series) and WhatsApp Business

Discover other triggers and actions you can use with Lightspeed Retail POS (X-Series) and WhatsApp Business

New Awaiting Dispatch Sale
Triggers when a sale is awaiting shipping (with line item support). Typically a sale received from e-commerce.
Trigger
Instant
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New Customer
Triggers when a customer is added.
Trigger
Instant
Try It
- Status
Trigger
Instant
Try It
Received Consignment
Triggers when a consignment is received.
Trigger
Instant
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Updated Customer
Triggers when a customer is updated.
Trigger
Instant
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New or Updated Outlet
Triggers when an outlet is created or updated.
Trigger
Instant
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Updated Register Closure
Triggers when a register is updated.
Trigger
Instant
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- Name
  Required
Action
Write
- Status
  Required
- User ID
  Required
- Source
- Source ID
- Register ID
- Customer ID
- Sale Date
- Note
- Short Code
- Invoice Number
- Account Transaction ID
- ID
- Product ID
  Required
- Register ID
- Sequence
- Quantity
  Required
- Price
  Required
- Cost
- Tax
  Required
- Tax ID
  Required
- ID
- Register ID
- Payment Type ID
- Payment Date
- Amount
- Register Sale Attributes
- Type
- Tax ID
Action
Write
- SKU
- Supplier ID
- Brand ID
- Tag ID
- Product Type ID
- Variant Parent ID
- Exclude Values
- Exclude: Supplier ID
- Exclude: Brand ID
- Exclude: Tag ID
- Exclude: Product Type ID
- Exclude: Variant Parent ID
- Order By
- Order Direction
- Page Size
Action
Search
- Customer Code
- Email
- First Name
- Last Name
- Company Name
- Mobile
- Phone
- Find_deleted
- Order By
- Order Direction
- Page Size
- First Name
  Required
- Last Name
  Required
- Customer Code
- Customer Group ID
- Enable Loyalty
- Email
- Note
- Gender
- Date of Birth
- Company Name
- Do Not Email
- Phone
- Mobile
- Fax
- Twitter
- Website
- Physical Address 1
- Physical Address 2
- Physical Suburb
- Physical City
- Physical Postcode
- Physical State
- Physical Country ID
- Postal Address 1
- Postal Address 2
- Postal Suburb
- Postal City
- Postal Postcode
- Postal State
- Postal Country ID
- Custom Field 1
- Custom Field 2
- Custom Field 3
- Custom Field 4
- On Account Limit
Action
Search or write
- Status
- Date From
- Date To
- Invoice Number
- Customer ID
- User ID
- Outlet ID
- Order By
- Order Direction
- Page Size
- Status
  Required
- User ID
  Required
- Source
- Source ID
- Register ID
- Customer ID
- Sale Date
- Note
- Short Code
- Invoice Number
- Account Transaction ID
- ID
- Product ID
  Required
- Register ID
- Sequence
- Quantity
  Required
- Price
  Required
- Cost
- Tax
  Required
- Tax ID
  Required
- ID
- Register ID
- Payment Type ID
- Payment Date
- Amount
- Register Sale Attributes
- Type
- Tax ID
Action
Search or write
- Message types
- From phone number
- Only replies
Trigger
Instant
Try It
- Session_window_info
- Recipient phone number
  Required
- Media type
  Required
- File
  Required
- Reply to message ID
Action
Write
- Media ID
  Required
Action
Search

New Awaiting Pickup Sale
Triggers when a sale is awaiting pickup (with line item support). Typically a sale received from e-commerce.
Trigger
Instant
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New Register Closure
Triggers when a register is created.
Trigger
Instant
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New Voided Sale
Triggers when a sale is cancelled (with line item support).
Trigger
Instant
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Sent Consignment
Triggers when a consignment is sent.
Trigger
Instant
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Updated Inventory
Triggers when a product’s inventory is updated. If a product does not use inventory tracking, this trigger won’t fire.
Trigger
Instant
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New or Updated Product
Triggers when a product is created or updated.
Trigger
Instant
Try It
- First Name
  Required
- Last Name
  Required
- Customer Code
- Customer Group ID
- Enable Loyalty
- Email
- Note
- Gender
- Date of Birth
- Company Name
- Do Not Email
- Phone
- Mobile
- Fax
- Twitter
- Website
- Physical Address 1
- Physical Address 2
- Physical Suburb
- Physical City
- Physical Postcode
- Physical State
- Physical Country ID
- Postal Address 1
- Postal Address 2
- Postal Suburb
- Postal City
- Postal Postcode
- Postal State
- Postal Country ID
- Custom Field 1
- Custom Field 2
- Custom Field 3
- Custom Field 4
- On Account Limit
Action
Write
- Name
  Required
- Description
- Handle
- SKU
- Type
- Code
- Source
- Source ID
- Source Variant ID
- Active
- Price Including Tax
- Price Excluding Tax
- Supply Price
- Supply ID
- Supplier Code
- Supplier ID
- Price
- Code
- Product Type ID
- Product Category ID
- Brand ID
- Tag IDs
- Attributes: Key
- Attributes: Value
- Type
- Location
- Current Amount
- Outlet ID
- Reorder Amount
- Reorder Point
- Account Code Sale
- Account Code Purchase
- Loyalty Amount
- Weight
- Weight Unit
- Length
- Width
- Height
- Dimensions Unit
- Current Amount
- Outlet ID
Action
Write
- Customer Code
- Email
- First Name
- Last Name
- Company Name
- Mobile
- Phone
- Find_deleted
- Order By
- Order Direction
- Page Size
Action
Search
- Status
- Date From
- Date To
- Invoice Number
- Customer ID
- User ID
- Outlet ID
- Order By
- Order Direction
- Page Size
Action
Search
- SKU
- Supplier ID
- Brand ID
- Tag ID
- Product Type ID
- Variant Parent ID
- Exclude Values
- Exclude: Supplier ID
- Exclude: Brand ID
- Exclude: Tag ID
- Exclude: Product Type ID
- Exclude: Variant Parent ID
- Order By
- Order Direction
- Page Size
- Name
  Required
- Description
- Handle
- SKU
- Type
- Code
- Source
- Source ID
- Source Variant ID
- Active
- Price Including Tax
- Price Excluding Tax
- Supply Price
- Supply ID
- Supplier Code
- Supplier ID
- Price
- Code
- Product Type ID
- Product Category ID
- Brand ID
- Tag IDs
- Attributes: Key
- Attributes: Value
- Type
- Location
- Current Amount
- Outlet ID
- Reorder Amount
- Reorder Point
- Account Code Sale
- Account Code Purchase
- Loyalty Amount
- Weight
- Weight Unit
- Length
- Width
- Height
- Dimensions Unit
- Current Amount
- Outlet ID
Action
Search or write
- Status types
- Recipient phone number
Trigger
Instant
Try It
- Session_window_info
- Recipient phone number
  Required
- Message text
  Required
- Preview URL
- Reply to message ID
Action
Write
- Recipient phone number
  Required
- Template
  Required
Action
Write

About Lightspeed Retail POS (X-Series)

Lightspeed Retail POS (X-Series) is a cloud-based POS and retail management software that lets retailers run their business in-store, online, and via mobile.

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Related categories

Accounting

About WhatsApp Business

WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

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