LeadConnector + Zendesk

Update Zendesk tickets when LeadConnector pipeline stages change

Effortlessly manage your customer service process with this workflow. When there is a change in pipeline stage in LeadConnector, it updates a ticket in Zendesk correspondingly. This ensures seamless coordination between your sales and customer service team, keeping your customer support responses aligned and timely. No more manual checks or missed updates, as your sales and customer-support processes communicate fluidly.

Effortlessly manage your customer service process with this workflow. When there is a change in pipeline stage in LeadConnector, it updates a ticket in Zendesk correspondingly. This ensures seamless coordination between your sales and customer service team, keeping your customer support responses aligned and timely. No more manual checks or missed updates, as your sales and customer-support processes communicate fluidly.

  1. When this happens...
    LeadConnectorLeadConnector
    Pipeline Stage Changed

    Triggers when the pipeline stage was updated for an opportunity.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Update Ticket

    Update an existing ticket status or add comments.

    ActionWrite
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Supported triggers and actions

    • First Name

    • Last Name

    • Full Name

    • Phone Number

    • Email

    • Address

    • City

    • State

    • Postal Code

    • Tags (comma delimited string for multiple tags)

    • Source

    • Mark as LeadRequired

    • Notes

    • Business Name

    • Country

    • Date of Birth

    Action
    Write
    • Workflow IDRequired

    • First Name

    • Last Name

    • Full Name

    • Phone Number

    • Email

    • Address

    • City

    • State

    • Postal Code

    • Tags (comma delimited string for multiple tags)

    • Source

    • Lead Source

    • Notes

    • Event Time (Must be in ISO 8601 format ie. 2019-02-08T13:35:00-08:00)

    Action
    Write
    • Assign to User

    • Task TitleRequired

    • Task DescriptionRequired

    • Due Date (Must be in ISO 8601 format ie. 2019-02-08T13:35:00-08:00)

    • First Name

    • Last Name

    • Contact Phone

    • Contact Email

    Action
    Write
    • TagsRequired

    Trigger
    Polling
    Try It
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About LeadConnector

LeadConnector is a platform for marketing agencies to manage marketing automation to customer communications and beyond.
Learn more

Related categories

  • Marketing Automation

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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