Create and send Slack messages for new Kustomer conversations
Enhance your customer support with this efficient communication workflow. When a new conversation is initiated in Kustomer, it sends a prompt message to your chosen Slack channel instantly. This way, your team stays updated, providing timely responses to customer inquiries. It removes the hassle of manual monitoring, making customer interaction as seamless and immediate as possible.
Enhance your customer support with this efficient communication workflow. When a new conversation is initiated in Kustomer, it sends a prompt message to your chosen Slack channel instantly. This way, your team stays updated, providing timely responses to customer inquiries. It removes the hassle of manual monitoring, making customer interaction as seamless and immediate as possible.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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