Kustomer + Qualtrics
Create Kustomer conversations from new Qualtrics survey responses
Create seamless customer interactions by connecting Qualtrics and Kustomer with this workflow. Whenever a new survey response is submitted in Qualtrics, a conversation will be generated in the Kustomer app, allowing your team to efficiently address customer concerns and maintain high quality support. This integration ensures that valuable feedback is promptly shared and acted upon, leading to improved customer satisfaction.
Create seamless customer interactions by connecting Qualtrics and Kustomer with this workflow. Whenever a new survey response is submitted in Qualtrics, a conversation will be generated in the Kustomer app, allowing your team to efficiently address customer concerns and maintain high quality support. This integration ensures that valuable feedback is promptly shared and acted upon, leading to improved customer satisfaction.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Create Conversation
Creates a Conversation
- Free forever for core features
- 14 day trial for premium features & apps
SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
Conversation Created
Triggers when a new conversation is created.
Try ItCustomer Created
Triggers when a new customer is created.
Try It
Mailing ListRequired
Contact First Name
Contact Last Name
Contact Email Address
Phone Number
Embedded Data
External Reference
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
Conversation Updated
Triggers when a conversation is updated.
Try ItCustomer Updated
Triggers when a customer is updated.
Try It
