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Jira Software Cloud + ServiceNow

Create ServiceNow records for new issues in Jira Software Cloud

Automate your workflow with this integration that keeps your ServiceNow records updated. Whenever a new issue is created in Jira Software Cloud, this setup directly creates a new record in ServiceNow. By bridging these applications, you can ensure consistent record-keeping and streamline your issue resolution process.

Automate your workflow with this integration that keeps your ServiceNow records updated. Whenever a new issue is created in Jira Software Cloud, this setup directly creates a new record in ServiceNow. By bridging these applications, you can ensure consistent record-keeping and streamline your issue resolution process.

  1. When this happens...
    Jira Software CloudJira Software Cloud
    New Issue

    Triggers when a new issue is created.

    TriggerScheduled
  2. automatically do this!
    ServiceNowServiceNow
    Create Record

    Triggers when a new record is created.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Project

    • Status

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
    • IssueRequired

    • CommentRequired

    Action
    Write
    • JQL

    • Order By

    Trigger
    Scheduled
    Try It
    • Info

    • Jira Cloud SiteRequired

    • Jira Email AddressRequired

    • Jira API TokenRequired

    • Projects to Trigger On

    Trigger
    Instant
    Try It
    • IssueRequired

    • AttachmentRequired

    Action
    Write
    • First IssueRequired

    • Link TypeRequired

    • Second IssueRequired

    Action
    Write
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About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn moreHelp

Related categories

  • Project Management
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About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

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