Jira Service Management + Rolldog

Jira Service Management + Rolldog integrations

Turn new Rolldog service tickets into Jira Service Management requests

When a new service ticket is generated in Rolldog, this workflow promptly creates a corresponding request in Jira Service Management. This seamless integration reduces manual workloads and enables teams to react more quickly to customer issues, enhancing service efficiency. This is perfect for teams seeking to streamline their ticketing process between Rolldog and Jira Service Management.

When this happens...
New Service TicketTriggers when a new service ticket is created
TriggerInstant
automatically do this!
Create RequestCreate a new request.
ActionWrite

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More things you can do with Rolldog and Jira Service Management

Discover other triggers and actions you can use with Rolldog and Jira Service Management

New Account
Triggers when a new account is created in Rolldog
Trigger
Instant
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New Contact
Triggers when a new contact is created in Rolldog
Trigger
Instant
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New Lead
Triggers when a new lead is created in Rolldog
Trigger
Instant
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New Opportunity
Triggers when a new opportunity is created in Rolldog
Trigger
Instant
Try It
New Project
Triggers when a new project is created
Trigger
Instant
Try It

New Service Ticket
Triggers when a new service ticket is created
Trigger
Instant
Try It
Updated Account
Triggers when an account is updated
Trigger
Instant
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Updated Individual Account
Triggers when an individual account is updated
Trigger
Instant
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- Account ID
  Required
- Action(s)
  Required
- Date
  Required
- Notes
- Activity Type
  Required
Action
Write
- Lead ID
  Required
- Action(s)
  Required
- Date
  Required
- Notes
- Activity Type
  Required
Action
Write
- Project ID
  Required
- Action(s)
  Required
- Date
  Required
- Notes
- Activity Type
  Required
- Time
- Cost
Action
Write
- Account id
  Required
- Name
  Required
- Email
- Work Phone
- Work Phone Extension
- Mobile Phone
- Linkedin
Action
Write
- Account ID
  Required
- Summary
  Required
- Description
- Resolution Notes
- Priority
- Service Ticket Status
- Service Ticket Type
  Required
- External ID
Action
Write
- Id
  Required
- Lead Name
- Company Name
- Email
- Title
- Work Phone
- Work Phone Extension
- Mobile Phone
- Website
- Linkedin
- Lead Background
- Address Line One
- Address Line Two
- Address City
- Address State/Prov.
- Address Country
- Address Zip/Postal Code
- Lead Source
Action
Write
- Account Name
  Required
Action
Search
- Lead Name
  Required
Action
Search
- Project Name
  Required
Action
Search
- Account Name
  Required
- Account Name
  Required
- Account Type
  Required
- Industry
- Phone
- Email
- Website
- Account Background
- Address 1 Line One
- Address 1 Line Two
- Address 1 City
- Address 1 State/Prov.
- Address 1 Country
- Address 1 Zip/Postal Code
- Address 2 Line One
- Address 2 Line Two
- Address 2 City
- Address 2 State/Prov.
- Address 2 Country
- Address 2 Zip/Postal Code
- Contact Name
Action
Search or write
- Name
  Required
- Company Name
- Lead Type
  Required
- Lead Source
- Email
- Title
- Work Phone
- Work Phone Extension
- Mobile Phone
- Website
- Linkedin
- Industry
- Lead Background
- Address Line One
- Address Line Two
- Address City
- Address State/Prov.
- Address Country
- Address Zip/Postal Code
Action
Search or write
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

New Account Activity
Triggers when a new account activity is created
Trigger
Instant
Try It
New Individual Account
Triggers when a new individual account is created
Trigger
Instant
Try It
New Lead Activity
Triggers when a new lead activity is created
Trigger
Instant
Try It
New Opportunity Activity
Triggers when a new opportunity activity is created
Trigger
Instant
Try It
New Project Activity
Triggers when a new project activity is created
Trigger
Instant
Try It
New Service Ticket Activity
Triggers when a new service ticket activity is created
Trigger
Instant
Try It
Updated Contact
Triggers when a contact is updated
Trigger
Instant
Try It
Updated Lead
Triggers when a lead is updated
Trigger
Instant
Try It
- Contact ID
  Required
- Action(s)
  Required
- Date
  Required
- Notes
- Activity Type
Action
Write
- Opportunity ID
  Required
- Action(s)
  Required
- Date
  Required
- Notes
- Activity Type
  Required
Action
Write
- Account Name
  Required
- Account Type
  Required
- Industry
- Phone
- Email
- Website
- Account Background
- Address 1 Line One
- Address 1 Line Two
- Address 1 City
- Address 1 State/Prov.
- Address 1 Country
- Address 1 Zip/Postal Code
- Address 2 Line One
- Address 2 Line Two
- Address 2 City
- Address 2 State/Prov.
- Address 2 Country
- Address 2 Zip/Postal Code
- Contact Name
Action
Write
- Name
  Required
- Company Name
- Lead Type
  Required
- Lead Source
- Email
- Title
- Work Phone
- Work Phone Extension
- Mobile Phone
- Website
- Linkedin
- Industry
- Lead Background
- Address Line One
- Address Line Two
- Address City
- Address State/Prov.
- Address Country
- Address Zip/Postal Code
Action
Write
- Id
  Required
- Account Name
- Phone
- Email
- Website
- Account Background
- Address 1 Line One
- Address 1 Line Two
- Address 1 City
- Address 1 State/Prov.
- Address 1 Country
- Address 1 Zip/Postal Code
- Address 2 Line One
- Address 2 Line Two
- Address 2 City
- Address 2 State/Prov.
- Address 2 Country
- Address 2 Zip/Postal Code
Action
Write
- ID
  Required
- External ID
- External URL
- Summary
- Description
- Resolution Notes
- Priority
- Service Ticket Status ID
- External Assignee
Action
Write
- Contact Name
  Required
Action
Search
- Opportunity Name
  Required
Action
Search
- External ID
  Required
Action
Search
- Name
  Required
- Account id
  Required
- Email
- Work Phone
- Work Phone Extension
- Mobile Phone
- Linkedin
Action
Search or write
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About Rolldog

Rolldog is a CRM designed to manage your business relationships, increase revenue and boost sales effectiveness.

HelpHelp

Related categories

CRM (Customer Relationship Management)

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