Jira Service Management + Rev.io

Jira Service Management + Rev.io integrations

Create new Jira Service Management requests for new Rev.io tickets

Transform your customer service experience by linking Rev.io to Jira Service Management. This workflow gets activated when a new ticket appears in Rev.io, instantly creating a request in Jira Service Management. It simplifies the process, so your team can spend less time transferring information manually and more time focusing on providing stellar service. Keep customer requests organized and handle issues effectively with this seamless integration.

When this happens...
New TicketTriggers when a new ticket is created.
TriggerPolling
automatically do this!
Create RequestCreate a new request.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Rev.io and Jira Service Management

Discover other triggers and actions you can use with Rev.io and Jira Service Management

New Bill
Triggers when a new bill is created.
Trigger
Instant
Try It
New Customer
Triggers when a new customer is created.
Trigger
Polling
Try It
New Product
Triggers when a new product is created.
Trigger
Polling
Try It
New Task
Triggers when a new task is created.
Trigger
Polling
Try It
Order Status Changed
Triggers when a the status of an order changes.
Trigger
Instant
Try It

Request Approved
Triggers when a request is approved.
Trigger
Instant
Try It
- Status
Trigger
Polling
Try It

Task Completed
Triggers when a task is completed.
Trigger
Instant
Try It
Task Updated
Triggers when a task is updated.
Trigger
Instant
Try It
- Customer
  Required
- Contact Name
  Required
- Title
- Email Address
- Fax Number
- Mobile/Cell Number
- Company Name
- Contact Type
- Comments
Action
Write
- Bill
  Required
- Download Full Bill?
Action
Write
- Customer
  Required
- Subject
  Required
- Body
  Required
Action
Write
- Parent Customer
- Customer
  Required
- Account_number
- Email
- Is this a Parent Customer?
- Registration_code
- Security_pin
- Source
- Status
- Auto Debit Enabled
- Auto Debit Day
- Auto Debit Payment Account ID
- Amount_due
- Amount_overdue
- Bill_profile_id
- Bill_method
- Balance
- Balance_limit
- Balance_limit_enabled
- Company Name
- Contact Type
- Comments
Action
Write
- Task
  Required
- Subject
- Message
- Complete
- Canceled
- Customer
- Request
- Order
Action
Write
- File
  Required
- File_name
- Description
- Customer
- Order
- Request
- File_type
Action
Write
- Bill ID
- Customer
Action
Search
- Order ID
- Customer ID
- Request ID
Action
Search
- Request ID
- Customer ID
Action
Search
- Number
- Customer ID
Action
Search
- Ticket ID
- Customer ID
Action
Search
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

New Contact
Triggers when a new contact is created.
Trigger
Polling
Try It
New Order
Triggers when a new order is created.
Trigger
Polling
Try It
New Request
Triggers when a new request is created.
Trigger
Instant
Try It
New Ticket
Triggers when a new ticket is created.
Trigger
Polling
Try It
New Payment
Triggers when a new payment is received.
Trigger
Polling
Try It
Request Assigned
Triggers when a request is assigned.
Trigger
Instant
Try It
Task Canceled
Triggers when a task is canceled.
Trigger
Instant
Try It
Customer Profile Updated
Triggers when information on the customer's profile is updated.
Trigger
Polling
Try It
Ticket Updated
Triggers when a ticket is updated.
Trigger
Instant
Try It
- Bill
  Required
- Download Full Bill?
Action
Write
- Request
  Required
Action
Write
- Contact
  Required
- Customer
- Contact Name
- Title
- Email Address
- Fax Number
- Mobile/Cell Number
- Company Name
- Contact Type
- Comments
Action
Write
- Id
  Required
- Status
- Order_type
- Customer
- Pon
- Request
Action
Write
- Ticket
  Required
- Description
- Status
- Resolution
- Customer
- Contact_name
- Contact_phone
- Contact_email
- Custom_status
- Due_date
Action
Write
- Name
- Account Number
- Customer ID
Action
Search
- Contact ID
- Customer ID
Action
Search
- Report ID
Action
Search
- Name
- Request Template ID
Action
Search
- Task ID
- Customer ID
- Request ID
Action
Search
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

HelpHelp

Related categories

Customer Support

About Rev.io

Rev.io is an IoT billing platform with the tools needed to accurately manage billing from quote-to-cash. Save time by leveraging existing integrations with your applications and processes, so you can focus on long-term growth.

HelpHelp

Related categories

Payment Processing