Jira Service Management + Quo

Manage updated requests in Jira Service Management by sending messages in Quo

Keep your team in the loop with this workflow. When an updated request occurs in Jira Service Management, it triggers a message to be sent via Quo. This automatic process ensures that communication is swift and seamless, keeping everyone updated about changes in real-time. Save time and improve team collaboration with this streamlined approach.

When this happens...
Updated Request
Triggers when a request is updated.
TriggerPolling
automatically do this!
Send a Message
Sends a new message via OpenPhone.
ActionWrite

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Supported triggers and actions

- SiteRequired
- ProjectRequired
Trigger
Polling
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- SiteRequired
- ProjectRequired
- Request TypeRequired
Action
Write
- Select Phone NumbersRequired
Trigger
Instant
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- Phone NumbersRequired
Trigger
Instant
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- Select Phone NumbersRequired
Trigger
Instant
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- FromRequired
- ToRequired
- MessageRequired
- Mark conversation as done
Action
Write

- SiteRequired
- ProjectRequired
Trigger
Polling
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- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Select Phone NumbersRequired
Trigger
Instant
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- Phone NumbersRequired
Trigger
Instant
Try It
- ID
- First Name
- Last Name
- Company
- Job Title
- Phone Numbers
- Email Addresses
- Share With
Action
Write

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

Customer Support

About Quo

Quo is a phone system that helps businesses build personal customer relationships at scale. Calls, texts, & contacts are in one place to never miss a customer.

Learn more