JetBrains Space + Zendesk

JetBrains Space + Zendesk integrations

Relay direct messages in JetBrains Space for new Zendesk tickets

Once this application is in place, you'll be able to automatically send a direct message in JetBrains Space for every new Zendesk support ticket created in the selected View. Easily monitor your Zendesk new ticket notifications right in Space!

When this happens...
New Ticket in ViewTriggers when a new ticket is added to a view.
TriggerPolling
automatically do this!
Send a Direct MessageSends a direct message to a Space user.
ActionWrite

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More things you can do with Zendesk and JetBrains Space

Discover other triggers and actions you can use with Zendesk and JetBrains Space

New Group
Triggers when a new group is created.
Trigger
Polling
Try It
- View
  Required
Trigger
Polling
Try It
- Tags
Trigger
Instant
Try It
- Who can view suspended tickets
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It

New User
Triggers when a new user is created.
Trigger
Polling
Try It
- User
  Required
- user_delete_copy
- Permanent Deletion
- user_delete_test_copy
Action
Write

- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Comment
  Required
- Comment format
- Should the comment be public?
- File
  Required
Action
Write
- Ticket
  Required
- Tags
  Required
Action
Write
- Ticket
  Required
- Subject
- Assignee
- Group
- New status
- New Comment to add to the Ticket
- New Comment format
- Should the new Comment be public?
- Tags
- Additional Tags
- Remove Tags
- Type
- Priority
- Submitter
- Brand
- External ID
- Requester
- Sharing Agreements
- Ticket form
- Collaborators
- Collaborator Emails
- Email CC
- Attachment
Action
Write
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Query
  Required
Action
Search
- Info
- Type
Action
Search
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Search or write
New Blog Article Created
Triggers when a new blog article is created in Space.
Trigger
Polling
Try It
- Project
  Required
Trigger
Polling
Try It
- Project
  Required
Trigger
Polling
Try It
New Meeting Created
Triggers when a new meeting is created in Space.
Trigger
Polling
Try It
- Project
  Required
Trigger
Polling
Try It
New Project Created
Triggers when a new project is created in Space.
Trigger
Polling
Try It
New Team Created
Triggers when a new team is created in Space.
Trigger
Polling
Try It
- Name
  Required
- Type
  Required
Action
Write
- Key
  Required
- Name
  Required
- Description
- Private project
  Required
Action
Write
- Name
  Required
Action
Write
- Email
  Required
Action
Write
- Project
  Required
- Text
  Required
- Issue ID
  Required
- Issue status
  Required
Action
Write
- Channel
  Required
- Message Text
Action
Write

- Tags
  Required
Trigger
Polling
Try It
- Organization
Trigger
Polling
Try It
New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
- Ticket (Required for non-admins)
Trigger
Polling
Try It
- Important
- View
  Required
Trigger
Polling
Try It
New View
Triggers when a new view is created.
Trigger
Polling
Try It
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Write
- Subject
  Required
- Assignee
- Collaborators
- Collaborator Emails
- Group
- Requester Name
- Requester Email
- First Comment/Description format
- First Comment/Description
  Required
- Should the first Comment be public?
- Tags
- Status
- Type
- Priority
- Submitter
- Ticket form
- Sharing Agreements
- Brand
- External ID
- Email CC
- Attachment
Action
Write
- Ticket
  Required
- Comment body
- Comment format
- Should the Comment be public?
Action
Write
- Organization
  Required
- Name
- Details
- Notes
- Tags
- Domain_names
- External_id
- Shared_tickets
- Shared_comments
Action
Write
- User
  Required
- Name
- Email
- Details
- Notes
- Phone
- Tags
- Role
- Organization
- External_id
- Verified
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Ticket_id
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
Action
Search
- Query
  Required
- Name
  Required
- Details
- Notes
- Tags
- Domain_names
- External_id
- Group_id
- Shared_tickets
- Shared_comments
Action
Search or write
New Absence Created
Triggers when a new absence is created in Space.
Trigger
Polling
Try It
New Public Channel Created
Triggers when a new public channel is created in Space.
Trigger
Polling
Try It
- Project
  Required
Trigger
Polling
Try It
New Location Created
Triggers when a new location is created in Space.
Trigger
Polling
Try It
New Membership Created
Triggers when a new membership is created in Space.
Trigger
Polling
Try It
New Profile Created
Triggers when a new profile is created in Space.
Trigger
Polling
Try It
New Role Created
Triggers when a new role is created in Space.
Trigger
Polling
Try It
- Issue Title
  Required
- Issue Description
  Required
- Project
  Required
- Issue status
  Required
Action
Write
- Username
  Required
- First Name
  Required
- Last Name
  Required
- Emails
  Required
Action
Write
- Name
  Required
Action
Write
- Todo Text
  Required
Action
Write
- Project
  Required
- Code review ID
  Required
- Text
  Required
Action
Write
- User
  Required
- Message
  Required
Action
Write

About JetBrains Space

JetBrains Space is an all-in-one collaboration solution for creative teams that includes chats, blogs, meetings, VCS, code review, CI/CD, package repositories, and issues.

HelpHelp

Related categories

Team Collaboration

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

Learn moreLearn moreHelpHelp

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Customer Support

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