Oktopost + Intercom

Intercom + Oktopost integrations

Create Intercom leads for new Oktopost social conversions

Why not use social media data to enhance your lead generation? This integration will automatically add new Oktopost social conversions to Intercom as leads or update existing leads with new details provided by Oktopost.

When this happens...
New Social ConversionTriggers when a social conversion is captured.
TriggerInstant
automatically do this...
Get LeadGet lead data by Id.
ActionSearch
then do this!
Create/Update LeadCreate or update an Intercom lead. If an ID is provided, the lead will be updated.
ActionWrite

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More things you can do with Oktopost and Intercom

Discover other triggers and actions you can use with Oktopost and Intercom

List Workflows
Triggers when the user searches for workflows
Trigger
Polling
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New Advocacy Story
Triggers when a new story is created on the advocacy board.
Trigger
Instant
Try It
New Note on Conversation
Triggers when a new note is added to a conversation.
Trigger
Instant
Try It
New Campaign
Triggers when a new campaign is created.
Trigger
Instant
Try It
New Conversation
Triggers when a new conversation is available in your inbox.
Trigger
Instant
Try It

- Board Id
  Required
- Message Id
  Required
- Topic Ids
Action
Write
- Campaign URL
- Campaign Name
  Required
Action
Write

- Message Id
  Required
- Social Profiles
  Required
- Publish In
  Required
Action
Write
- Campaign Name
  Required
Action
Search
- Name
  Required
Action
Search
- Message Id
  Required
Action
Search
- Campaign Name
  Required
- Campaign URL
Action
Search or write
Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
Try It
Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
Try It
New Conversation Rating
Triggers when a conversation receives a rating.
Trigger
Instant
Try It
- Message body format
Trigger
Instant
Try It
New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
Try It
New User
Triggers when a new User is created.
Trigger
Instant
Try It
Updated Company
Triggers when a company is updated.
Trigger
Instant
Try It
- Updates
  Required
- Update sample
Trigger
Instant
Try It
New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
Try It
- Contact identifier type
  Required
- Tag selection method
Action
Write
- Contact Type
  Required
- Message Body
  Required
Action
Write
- User Association Note
- Company
  Required
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier type
  Required
- Tag
  Required
Action
Write
- Contact Identifier
- Message Body
  Required
Action
Write
- Company
  Required
- Tag Name
  Required
- Untag?
Action
Write
- Ticket
  Required
- Title
- Description
- State
- Is Open
- Snoozed Until
- Assigned Admin
Action
Write
- Email
  Required
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company Name
  Required
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write

Native Post Sent
Triggers when a native post is added from social media
Trigger
Instant
Try It
New Assignment
Triggers when a conversation is assigned to a new user.
Trigger
Instant
Try It
- Board
Trigger
Instant
Try It
New Social Conversion
Triggers when a social conversion is captured.
Trigger
Instant
Try It
Post Sent
Triggers when a post is sent to social media.
Trigger
Instant
Try It
- Resource URL
  Required
Action
Write
- Network
  Required
- Campaign
  Required
- Message
- Link Attachment URL
- Link Attachment Title
- Link Attachment Description
- Link Attachment Image URL
- Media
Action
Write
- Board
- Campaign
- Title
- Description
- Link
- Media Attachments
- Topics
- Featured
- Generate messages
- Workflow
Action
Write
- Email
  Required
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search
Lead Added Email
Triggers when a Lead enters an email address.
Trigger
Instant
Try It
New Lead
Triggers when a new Lead is created.
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
New AI Summary
Triggers when an AI-generated summary is created for a conversation in Intercom.
Trigger
Instant
Try It
New Company
Triggers when a new Company is created.
Trigger
Instant
Try It
New Ticket
Triggers when a new Ticket is created in Intercom.
Trigger
Instant
Try It
- Tag
Trigger
Instant
Try It
Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
Try It
- Which Tag?
Trigger
Instant
Try It
- Email
  Required
- Note Text
  Required
Action
Write
- Title
  Required
- Description
- Body
- Author
  Required
- State
- Parent Collection
Action
Write
- Event name
  Required
- Created at
- Contact identifier type
  Required
- Metadata
Action
Write
- Ticket type
  Required
- Contact ID
  Required
- Company ID
Action
Write
- Conversation ID
  Required
- Reply Type
  Required
- Reply Body
  Required
- Attachments
Action
Write
- From
  Required
- To
  Required
- Message Type
  Required
- Body
  Required
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- Lookup Email
  Required
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Search Field
  Required
- Match Type
  Required
- Conversation Status
- Updated After
- Updated Before
Action
Search
- Search Field
  Required
- Match Type
  Required
- Ticket State
- Updated After
- Updated Before
Action
Search
- Conversation ID
  Required
Action
Search
- Search Mode
  Required
- Search Value
  Required
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

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About Oktopost

Oktopost is a B2B social engagement suite that supports modern data-driven organizations.

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