Hostaway + Zendesk
Create Zendesk tickets for new or updated Hostaway reservations
This workflow kicks in whenever there's a new or updated reservation in Hostaway, swiftly creating a ticket in Zendesk in response. It empowers your customer service professionals to stay on top of each booking change, ensuring your guests receive quick, efficient support. No more toggling between apps or risking overlooked reservations, this automation streamlines your process and enhances your customer service efficiency.
This workflow kicks in whenever there's a new or updated reservation in Hostaway, swiftly creating a ticket in Zendesk in response. It empowers your customer service professionals to stay on top of each booking change, ensuring your guests receive quick, efficient support. No more toggling between apps or risking overlooked reservations, this automation streamlines your process and enhances your customer service efficiency.
- When this happens...New / Updated Reservation
Triggers when a new reservation is created. Triggers when an existing reservation is updated.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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