Heymarket SMS + NetSuite

Heymarket SMS + NetSuite integrations

Update NetSuite records when new Heymarket SMS chats start

Start a seamless conversation with your clients with this smart workflow. When a chat starts in the Heymarket SMS app, this automation ensures your records in the NetSuite app are instantly updated. This ensures all client conversations are accurately tracked, giving you a clear view of customer communication history and improving your customer service.

When this happens...
Chat StartedTriggers when a new chat is started (inbound or outbound).
TriggerInstant
automatically do this!
Update RecordUpdates an existing record. Supports standard and custom records.
ActionWrite

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More things you can do with Heymarket SMS and NetSuite

Discover other triggers and actions you can use with Heymarket SMS and NetSuite

- Inbox
  Required
- Chat Direction
  Required
Trigger
Instant
Try It
- Inbox
  Required
Trigger
Instant
Try It
- Inbox
  Required
Trigger
Instant
Try It
- Phone Number
- Email Address
- Note
- List
- Name
Action
Write
- Action
  Required
- List
  Required
- Phone Number
  Required
Action
Write

- Inbox
  Required
- Template
  Required
- Phone Number
  Required
Action
Write
- Inbox
  Required
- Phone Number
  Required
- Message
  Required
Action
Write

- Record Type
  Required
Trigger
Polling
Try It
- Record Type
  Required
Trigger
Polling
Try It
- Saved CSV Import
  Required
- CSV file
  Required
- Job name
- Wait behavior
Action
Write
- Record Type
  Required
- Internal ID
  Required
Action
Write
- Query
  Required
- Limit
- Offset
Action
Write
- Source Record Type
  Required
- Source Record ID
  Required
Action
Write
- Folder
  Required
- File
  Required
- Name
  Required
- File_type
  Required
- Description
- Is_online
- Is_private
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Case Internal ID
  Required
Action
Search
- Record Type
  Required
- Primary Field to Search By
  Required
- And/Or Operator
- Secondary Field to Search By
Action
Search
- Record Type
  Required
- Limit Number of Results
- Primary Field to Search By
  Required
- And/Or Operator
- Secondary Field to Search By
Action
Search

New or Updated Contact
Triggers when a contact is created or updated.
Trigger
Instant
Try It
- Inbox
  Required
Trigger
Instant
Try It
- Inbox
  Required
Trigger
Instant
Try It
- Phone Number
- Email Address
- Note
- List
- Name
Action
Write
- Action
  Required
- List
  Required
- Phone Number
  Required
Action
Write
- Inbox
  Required
- Template
  Required
- Phone Number
  Required
Action
Write
- Inbox
  Required
- Phone Number
  Required
- Message
  Required
Action
Write
- Standard or Custom Record Type?
  Required
- Select a Saved Search
  Required
Trigger
Polling
Try It
- Record Type
  Required
- Record
  Required
- File to attach
  Required
Action
Write
- Folder
- Folder name
- Parent folder
- Description
Action
Write
- Record Type
  Required
- Record
  Required
- File to detach
  Required
Action
Write
- Record Type
  Required
Action
Write
- Record Type
  Required
- Internal ID
  Required
Action
Write
- Record Type
  Required
- External ID
  Required
Action
Write
- Task ID
  Required
- Submitted at
- Staged File ID
Action
Search
- Search by
  Required
- Download File
Action
Search
- Standard or Custom Record Type?
  Required
- Select a Saved Search
  Required
- Filter Info
- Select Columns to Search
- Enter Search Terms (Corresponding to Columns)
- Search Operators (Corresponding to Columns)
Action
Search
- Record Type
  Required
Action
Search

About Heymarket SMS

Heymarket SMS is a business texting with customers and employees. Your team gets shared inboxes, templates, and workflows to message quickly and securely from all the major messaging apps in one place.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more

Learn moreLearn moreHelpHelp

Related categories

CRM (Customer Relationship Management)

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Related Zap Templates

Create or update Heymarket SMS contacts when new records are detected in NetSuite

Manage new NetSuite records by creating or updating contacts in Heymarket SMS