Heropa + Slack

Heropa + Slack integrations

Send Slack channel notifications for new user assistance requests in Heropa

Ensure that whenever a new user requests assistance in Heropa, your team is automatically notified in a Slack channel, enabling faster response times and a better customer experience.

When this happens...
User Request AssistanceTriggers when a user request assistance.
TriggerInstant
automatically do this!
Send Channel MessageTriggers when a new message is posted to a specific #channel you choose.
ActionWrite

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More things you can do with Heropa and Slack

Discover other triggers and actions you can use with Heropa and Slack

Course Enrollment Completed
Triggers when a new course enrollment is completed.
Trigger
Instant
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Course Enrollment Exercise Completed
Triggers when a new course exercise is completed.
Trigger
Instant
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Course Enrollment Exercise AiCheck Overridden by Instructor
Triggers when a new course exercise ai check result is overridden by a instructor.
Trigger
Instant
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Course Enrollment Section Completed
Triggers when a new course enrollment section is completed.
Trigger
Instant
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Event Finished
Triggers when a new event is finished.
Trigger
Instant
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New User
Triggers when a new user is created.
Trigger
Instant
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User Request Assistance
Triggers when a user request assistance.
Trigger
Instant
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- Name
  Required
- Code
- Host Id
  Required
- Template Id
  Required
- Region Id
  Required
- Template Id
  Required
- Region Id
  Required
- Seats
  Required
- Timezone
- Timezone Abbreviation
- Schedule Type
  Required
- Exclude Weekends
- Start Date
- End Date
- Start Time - Hours
- Start Time - Minutes
- End Time - Hours
- End Time - Minutes
- Date
- Start Time - Hours
- Start Time - Minutes
- End Time - Hours
- End Time - Minutes
Action
Write
- Course Id
  Required
- Email
- First Name
- Last Name
- Notify User
- External Id
Action
Write
- Event Id
  Required
- Name
- Host Id
- Template Id
- Region Id
- Seats
- Template Id
- Region Id
- Seats
- Timezone
- Schedule Type
- Exclude Weekends
- Start Date
- End Date
- Start Time - Hours
- Start Time - Minutes
- End Time - Hours
- End Time - Minutes
- Date
- Start Time - Hours
- Start Time - Minutes
- End Time - Hours
- End Time - Minutes
Action
Write
- External Id
  Required
Action
Search
- Event Id
  Required
- User Email
  Required
Action
Search
- Arlo Platform Name
- Arlo Event Id
Action
Search
- User Email
  Required
Action
Search
New Channel
Triggers when a new #channel is created.
Trigger
Instant
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- Include_alias
Trigger
Instant
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- Username
- Highlight Word
- Trigger for Bot Messages?
- Only Public Channels?
Trigger
Instant
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- Channel
  Required
Trigger
Instant
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- Channel
  Required
- Trigger for Bot Messages?
Trigger
Instant
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New Saved Message
Triggers when you save a message.
Trigger
Instant
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- Channel
  Required
- Message
  Required
- Reaction
  Required
Action
Write
- Conversation ID
  Required
Action
Write
- Channel
  Required
- Users
  Required
Action
Write
- Title
- Content
- Channel ID
Action
Write
- Send Multi Message
- Message Text
  Required
- Send as a bot?
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
Action
Write
- Allowed_edit_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
- Content Type
- Reply Broadcast
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- Zap_id
- File
- Thread
- Send Channel Message?
Action
Write
- Channel
  Required
- Topic
  Required
- Topic set by
Action
Write
- Status Text
- Status Emoji
- Expiration Time
Action
Write
Remove User from Channel
This action removes a specified user from a specified channel in Slack.
Action
Write
Edit Message
This action updates a specific message sent by the same Authenticated user on Slack. You need to provide the Channel ID, the Timestamp of the message to be edited, and the new text for the message.
Action
Write
Find Public Channel
This action will find a public channel in Slack using either the channel's ID or name.
Action
Write
Delete Message
This action deletes an existing message in a specific channel on Slack. You need to provide the channel ID and the message timestamp as inputs.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Search Query
  Required
- Sort By
- Sort Direction
- Include Bot Messages in Search Results?
Action
Search
- ID
  Required
- Return Raw Results?
Action
Search
- Username
  Required
- Return Raw Results?
Action
Search

Course Enrollment Exercise AiCheck Attempted
Triggers when a new course exercise ai check is attempted.
Trigger
Instant
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Course Enrollment Exercise AiCheck Failed
Triggers when a new course exercise ai check is failed.
Trigger
Instant
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Course Enrollment Exercise AiCheck Passed
Triggers when a new course exercise ai check is passed.
Trigger
Instant
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Event Created
Triggers when a new event is created.
Trigger
Instant
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Event Started
Triggers when a new event is started.
Trigger
Instant
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User Enrolled in Course
Triggers when a user enrolled in course.
Trigger
Instant
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- Event Id
  Required
- Email
- First Name
- Last Name
- External Id
Action
Write
- Email
  Required
- First name
- Last name
- Username
- Course Id
Action
Write
- Event Id
  Required
- Seat Numbers
  Required
Action
Write
- External Id
  Required
Action
Search
- Event Id
  Required
Action
Search
- External Id
  Required
Action
Search
- User Id
  Required
Action
Search
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- Channel
  Required
- Trigger for Bot Messages?
- Optimized data
Trigger
Instant
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- Channel
- User Name
- Shared
Trigger
Instant
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- Search Query
  Required
- Optimized data
Trigger
Polling
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- Channel ID
- Reaction
- Member ID
- Message Author ID
Trigger
Instant
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- Zap Identifier
- Access type
Trigger
Instant
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New User
Triggers when a new Slack user is created / first joins your org.
Trigger
Instant
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- Text
  Required
- Remind when?
  Required
- Remind who?
Action
Write
- Conversation ID
  Required
- Scheduled As
  Required
- Scheduled Message ID
  Required
Action
Write
- Channel
  Required
- Add Zapier app to channel automatically?
- Message Text
  Required
- Send as a bot?
- Bot Name
- Bot Icon
- Include a link to this Zap?
- Attach Image by URL
- Auto-Expand Links?
- Link Usernames and Channel Names?
- Schedule At
- File
- Thread
- Send Channel Message?
- Zap_id
Action
Write
- Allowed_delete_copy
- Conversation ID
  Required
- Message TS (ID)
  Required
- Posted By
Action
Write
- Canvas ID
  Required
- Operation
  Required
Action
Write
- Channel Name
  Required
Action
Write
- Status_copy
- Approval request message
  Required
- Send message as
  Required
- Approval type
  Required
- Zap_id
- Include a link to this Zap?
- Approve button URL
- Approve button label
- Add decline button
- Add details button
- Require confirmation
Action
Write
- First Name
- Last Name
- Title
- Email
- Display Name
- User
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Get Message by Timestamp
This action retrieves a specific message from a conversation history in Slack using the message's timestamp.
Action
Write
Retrieve Thread Messages
This action retrieves all the messages sent to a specific thread in a selected channel.
Action
Write
Create Private Channel
This action creates a private channel in Slack.
Action
Write
- Conversation ID
  Required
Action
Search
- Conversation ID
  Required
- Message ID (ts)
  Required
Action
Search
- Conversation ID
  Required
- Message TS (ID)
  Required
Action
Search
- Email
  Required
- Return Raw Results?
Action
Search
- Full Name
  Required
- Return Raw Results?
Action
Search

About Heropa

Heropa's cloud platform simplifies virtual labs for software training, enabling hands-on learning in complex environments.

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About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

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