Helpy Pro + Jira Software Cloud

Helpy Pro + Jira Software Cloud integrations

Create Jira Software Cloud issues from new Helpy Pro tickets

This integration creates Jira Software Cloud issues from new Helpy Pro tickets.

When this happens...
New Ticket CreatedTriggers when a new ticket is created.
TriggerInstant
automatically do this!
Create IssueCreates a new issue.
ActionWrite

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More things you can do with Helpy Pro and Jira Software Cloud

Discover other triggers and actions you can use with Helpy Pro and Jira Software Cloud

Agent Replies to Ticket
Triggers when an agent replies to a ticket.
Trigger
Instant
Try It
New Ticket Created
Triggers when a new ticket is created.
Trigger
Instant
Try It
Ticket Assigned to an Agent
Triggers when a ticket has been assigned to any agent.
Trigger
Instant
Try It
- Reply Body
  Required
- Ticket ID
  Required
- User ID
  Required
- Reply Type
  Required
Action
Write
- Name
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write

- User ID
  Required
- Name
- Email Address
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Write
- Email Address
- ID
- Full Name
Action
Search

- Project
- Status
Trigger
Polling
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- Project
  Required
- Status
- Assignee
Trigger
Polling
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- Issue
  Required
- Attachment
  Required
Action
Write
- Issue
  Required
- Form action
  Required
- Submit form
  Required
Action
Write
- Issue
  Required
- User
Action
Write
- Format_info
- Project
  Required
- Issue Type
  Required
Action
Write
- Issue
  Required
- Project
- Board
  Required
- Sprint
  Required
Action
Write
- Format_info
- Issue
  Required
- Status
Action
Write
- Attachment ID
  Required
Action
Search
- Summary
- Key
- Fields
Action
Search
- JQL
  Required
- Fields
- Max results
Action
Search
- Filter Name
- Owner Name
Action
Search
- Board
  Required
- Sprint
  Required
Action
Search
- Summary
- Key
- Fields
- Format_info
- Project
  Required
- Issue Type
  Required
Action
Search or write

Customer Replies to a Ticket
Triggers when a customer replies to a ticket.
Trigger
Instant
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New User Created
Triggers when a new user is created.
Trigger
Polling
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- Tag
  Required
Trigger
Instant
Try It
- Ticket Subject
  Required
- TIcket Body
  Required
- Email Address
  Required
- Full Name
  Required
- Team Group
- Tags
- Channel
- CC
- BCC
Action
Write
- TIcket ID
  Required
- Tag
  Required
Action
Write
- TIcket Number ID
- Email Address
- Subject
Action
Search
- Email Address
- ID
- Full Name
- Name
  Required
- Email Address
  Required
- Password
- Account Number
- Home Phone
- Work Phone
- Cell Phone
- Company
- Street
- City
- State
- Postal Code
- Priority
- Notes
Action
Search or write
- JQL
- Order_by
Trigger
Polling
Try It
- Project
- Status
Trigger
Polling
Try It
- Issue
  Required
- Comment
  Required
Action
Write
- First Issue
  Required
- Link Type
  Required
- Second Issue
  Required
Action
Write
- Issue
  Required
- Time Spent
  Required
- Work Description
- Started Date
Action
Write
- Issue
  Required
- Form
  Required
Action
Write
- Issue
  Required
- Form
  Required
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Project
  Required
- Name
  Required
Action
Search
- Filter
  Required
- Max Results
- Fields
Action
Search
- Key
- Fields
Action
Search
- Search by Parameter
  Required
Action
Search
- Keyword
  Required
Action
Search

About Helpy Pro

Helpy Pro is the customer support platform engineered for companies that are serious about customer data security and control.

HelpHelp

Related categories

Customer Support

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.

Learn moreLearn moreHelpHelp

Related categories

Project Management