Help Scout + Sapeum
Send new Help Scout conversations to Sapeum
Activate this integration when you'd like to collect and summarize many support tickets - highlighting new trends and patterns, saving operational time, and improving support quality. This Zap runs automatically, as soon as a conversation is created in Help Scout.
Activate this integration when you'd like to collect and summarize many support tickets - highlighting new trends and patterns, saving operational time, and improving support quality. This Zap runs automatically, as soon as a conversation is created in Help Scout.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Create Document
Creates a Document
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
About Help Scout
Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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Customer SupportAbout Sapeum
Sapeum is a research automation tool to collect, structure and summarize meeting notes, interviews, and more into shareable insights and recommendations.