Help Scout + Quo

Create new Help Scout conversations from incoming Quo messages

Ensure seamless communication and faster customer service with this workflow. When a new message is received in Quo, it instantly creates a conversation in Help Scout. This automation not only streamlines your customer interaction but also optimizes your response time, enhancing your customer support efforts.

Ensure seamless communication and faster customer service with this workflow. When a new message is received in Quo, it instantly creates a conversation in Help Scout. This automation not only streamlines your customer interaction but also optimizes your response time, enhancing your customer support efforts.

  1. When this happens...
    QuoQuo
    Incoming Message Received

    Triggers when you receive a message.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

    • Select Phone NumbersRequired

    Trigger
    Instant
    Try It
    • Phone NumbersRequired

    Trigger
    Instant
    Try It
    • ID

    • First Name

    • Last Name

    • Company

    • Job Title

    • Phone Numbers

    • Email Addresses

    • Share With

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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quo logo
quo logo

About Quo

Quo is a phone system that helps businesses build personal customer relationships at scale. Calls, texts, & contacts are in one place to never miss a customer.
Learn more

Related categories

  • Phone & SMS