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Help Scout + Pushcut

Create Pushcut shortcuts from new Help Scout conversations

Streamline your customer support process with this Help Scout and Pushcut integration. When a new conversation is created in Help Scout, this workflow executes a shortcut in the Pushcut app, increasing your efficiency and saving valuable time. Enhance your support experience by effortlessly connecting these two powerful tools.

Streamline your customer support process with this Help Scout and Pushcut integration. When a new conversation is created in Help Scout, this workflow executes a shortcut in the Pushcut app, increasing your efficiency and saving valuable time. Enhance your support experience by effortlessly connecting these two powerful tools.

  1. When this happens...
    Help ScoutHelp Scout
    Conversation Created

    Triggers when a new conversation is created.

    TriggerInstant
  2. automatically do this!
    PushcutPushcut
    Execute Shortcut

    Executes a shortcut on the Automation Server.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • ConversationRequired

    • CustomerRequired

    • TextRequired

    • User

    • Create as DraftRequired

    Action
    Write
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn moreHelp

Related categories

  • Customer Support

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pushcut logo
pushcut logo

About Pushcut

Pushcut is an app for iOS that lets you create smart notifications to kick off shortcuts, URLs, and online automations.

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