Help Scout + Product Fruits

Help Scout + Product Fruits integrations

Create new Help Scout conversations for every new feedback received in Product Fruits

Manage customer feedback effectively in real time, using this productive workflow. When you receive a feedback in Product Fruits, it instantaneously initiates a conversation in Help Scout. This way, it helps in prompt communication with your consumers, enhancing their satisfaction and loyalty. By integrating the two platforms, it saves on time while ensuring smooth operation for your customer support team.

When this happens...
Feedback ReceivedTriggers when a feedback is received.
TriggerInstant
automatically do this!
Create ConversationCreates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
ActionWrite

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More things you can do with Product Fruits and Help Scout

Discover other triggers and actions you can use with Product Fruits and Help Scout

Announcement Seen
Triggers when an announcement tour is seen.
Trigger
Instant
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Checklist Dismissed
Triggers when a checklist is dismissed.
Trigger
Instant
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Feedback Received
Triggers when a feedback is received.
Trigger
Instant
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Tour Finished
Triggers when a tour is finished.
Trigger
Instant
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Tour Started
Triggers when a tour is started.
Trigger
Instant
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- User Match Type
- Username
  Required
- Email
- Firstname
- Lastname
- Role
- Sign-up at
- Properties
- Group Id
Action
Write
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
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- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Subject
  Required
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Status
  Required
- Assigned User
- Tag
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Write
- Conversation
  Required
- Customer
  Required
- Text
  Required
- User
- Create as Draft
  Required
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
Action
Search
- Name
  Required
Action
Search
- User's Email
  Required
- Date Range Start
  Required
- Date Range End
  Required
Action
Search
- User's Email
  Required
Action
Search
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write

Checklist Completed
Triggers when a checklist is completed.
Trigger
Instant
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Event Tracked
Triggers when an event is tracked.
Trigger
Instant
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- Survey
  Required
Trigger
Instant
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Tour Skipped
Triggers when a tour is skipped.
Trigger
Instant
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- Group Id
  Required
- Properties
Action
Write
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
Trigger
Polling
Try It
- Conversation ID
  Required
- Text
  Required
- User
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- Customer
  Required
Action
Write
- Email
  Required
Action
Search
- Email
  Required
Action
Search
- User's Email
  Required
Action
Search
- Subject
  Required
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Assigned User
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Search or write

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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About Product Fruits

Product Fruits is a digital adoption platform to build onboarding experience in apps.

Learn moreLearn moreHelpHelp

Related categories

Product Management