Help Scout + KnowledgeOwl

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Supported triggers and actions

- Knowledge Base IDRequired
Trigger
Instant
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- Knowledge Base IDRequired
Trigger
Instant
Try It
- Knowledge Base IDRequired
Trigger
Instant
Try It
- Knowledge Base IDRequired
Trigger
Instant
Try It
- Reader IDRequired
- Reader GroupsRequired
Action
Write

- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
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- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
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- SubjectRequired
- MailboxRequired
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread TypeRequired
- TextRequired
- StatusRequired
- Assigned User
- Tag
- Cc
- Bcc
- Import OnlyRequired
- Trigger Auto Reply
Action
Write
- ConversationRequired
- CustomerRequired
- TextRequired
- User
- Create as DraftRequired
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- StatusRequired
- Email
- Custom Query
Action
Search
- NameRequired
Action
Search
- User's EmailRequired
- Date Range StartRequired
- Date Range EndRequired
Action
Search
- User's EmailRequired
Action
Search
- EmailRequired
- First NameRequired
- Last NameRequired
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write

- Knowledge Base IDRequired
Trigger
Instant
Try It
- Knowledge Base IDRequired
Trigger
Instant
Try It
- Knowledge Base IDRequired
Trigger
Instant
Try It
- Knowledge Base IDRequired
- Article StatusRequired
- (Optional) Category Search Filter
- Category
- Author
- Article NameRequired
- Article Body
Action
Write
- MailboxRequired
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
Trigger
Polling
Try It
- Conversation IDRequired
- TextRequired
- User
Action
Write
- First NameRequired
- Last NameRequired
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- CustomerRequired
Action
Write
- EmailRequired
Action
Search
- EmailRequired
Action
Search
- User's EmailRequired
Action
Search
- SubjectRequired
- Mailbox
- Assigned User
- Tag
- StatusRequired
- Email
- Custom Query
- MailboxRequired
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread TypeRequired
- TextRequired
- Assigned User
- Cc
- Bcc
- Import OnlyRequired
- Trigger Auto Reply
Action
Search or write

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn more

Related categories

Customer Support

Similar apps

About KnowledgeOwl

KnowledgeOwl is knowledge base software that helps you get all your documentation in one place, whether for employees, teams, or customers.

Related categories

Customer Support

Help Scout + KnowledgeOwl

Supported triggers and actions

Article Create

Article Publish

Updated Callout

Contact Form Submit

Update Reader Groups

Conversation Created

Tags Updated

Create Conversation

Send Reply

Find Conversation

Find Mailbox

Get Custom Report

Get Week Report

Find or Create Customer

New Callout

Article Status Change

Comment Submit

Create Article

Conversation Assigned

New Customer

Add Note

Create Customer

Update Customer Properties

Find Customer

Find User

Get Day Report

Find or Create Conversation

About Help Scout

Related categories

Similar apps

Zendesk

Tender Support

Freshdesk

About KnowledgeOwl

Related categories