Help Scout + Kit
Update tags in Kit subscribers when Help Scout tags are updated
This workflow starts when a tag gets updated in Help Scout, resulting in an addition of a similar tag to a subscriber in Kit. It’s a strategic way to keep all your customer interactions consistent across multiple platforms. Ideal for those managing their audience via Kit and responding to queries via Help Scout, this automation ensures that your subscriber records remain updated in real time without any additional effort.
This workflow starts when a tag gets updated in Help Scout, resulting in an addition of a similar tag to a subscriber in Kit. It’s a strategic way to keep all your customer interactions consistent across multiple platforms. Ideal for those managing their audience via Kit and responding to queries via Help Scout, this automation ensures that your subscriber records remain updated in real time without any additional effort.
- When this happens...Tags Updated
Triggers when conversation tags are updated.
- automatically do this!Add Tag to Subscriber
Add a subscriber to a specific tag.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
