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hellonext + Help Scout

Create Help Scout conversations for new hellonext posts

Effortlessly manage user feedback with this seamless workflow between hellonext and Help Scout. When a new post is created in hellonext, a conversation is instantly generated in Help Scout, ensuring prompt responses to user inquiries and simplified tracking of valuable input. Enhance your customer support and keep communication flowing without lifting a finger using this efficient automation.

Effortlessly manage user feedback with this seamless workflow between hellonext and Help Scout. When a new post is created in hellonext, a conversation is instantly generated in Help Scout, ensuring prompt responses to user inquiries and simplified tracking of valuable input. Enhance your customer support and keep communication flowing without lifting a finger using this efficient automation.

  1. When this happens...
    hellonexthellonext
    New Post

    Trigger when a new post is created

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Board

    • Internal or Public Comment?

    Trigger
    Instant
    Try It
    • Private Board

    Trigger
    Instant
    Try It
    • Board

    • Vote Type

    Trigger
    Instant
    Try It
    • Board

    • Changed Status

    Trigger
    Instant
    Try It
    • Board

    Trigger
    Instant
    Try It
  • hellonext triggers, actions, and search

    Post Status Change in Private Board

    Triggers when a post's status is changed in a private board

    Trigger
    Instant
    Try It
hellonext logo
hellonext logo

About hellonext

Gather feedback from your users in one place and analyze the next thing to build. Listen not only to your guts but also to your user voices.

Related categories

  • Developer Tools
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn moreHelp

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