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Halo Service Solutions + Screendesk

Halo Service Solutions + Screendesk

Halo Service Solutions + Screendesk integrations

Create tickets in Halo Service Solutions for new recordings in Screendesk

Transform your screen recordings into actionable service tickets easily with this workflow. When a new recording is made in Screendesk, it immediately results in a ticket creation in Halo Service Solutions. This efficient process allows you to track issues and respond faster to your customers, improving the overall service experience.

  1. When this happens...
    New Recording
    New Recording
    New RecordingTriggers when a new recording is created.
    TriggerPolling
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketCreates a new Ticket in Halo.
    ActionWrite
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More things you can do with Screendesk and Halo Service Solutions

Discover other triggers and actions you can use with Screendesk and Halo Service Solutions

  • Screendesk triggers, actions, and search
    New Recording

    Triggers when a new recording is created.

    Trigger
    Polling
    Try It
    • Description
      Required
    • Customer
    • Site
    • End-User
    • Ticket Type
    • Status
    • Service Level Agreement
    • Priority
    • Team
    • Agent
    Trigger
    Instant
    Try It
    • Name
      Required
    • Customer Name
      Required
    • Main Site
      Required
    • Phone Number
    • Address Line 1
    • Address Line 2
    • Address Line 3
    • Address Line 4
    • Postcode
    • Contact Name
    • Contact Email Address
    Action
    Write
    • Name
      Required
    • Customer Name
      Required
    • Site Name
      Required
    • Email Address
    • Network Login
    • Work Phone Number
    • Mobile Phone Number
    Action
    Write
    • Description
      Required
    • Customer
    • Site
    • End User
    • Ticket Type
    • Status
    • Service Level Agreement
    • Priority
    • Team
    • Agent
    Trigger
    Instant
    Try It
    • Name
      Required
    • Top Level
    • Important Customer
    • Site Name
    • Phone Number
    • Address Line 1
    • Address Line 2
    • Address Line 3
    • Address Line 4
    • Postcode
    • Contact Name
    • Contact Email Address
    Action
    Write
    • Email Address
      Required
    • Ticket Type
      Required
    • Summary
    • Details
    • Priority
    Action
    Write
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About Halo Service Solutions
Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.
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Related categories
Project Management
screendesk logo
screendesk logo
About Screendesk
Screendesk is an all-in-one video solution for customer support teams.
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Related categories
Customer Support