Create tickets in Halo Service Solutions for new survey responses in Qualtrics
Streamline your customer support process by connecting Qualtrics and Halo Service Solutions. With this workflow, whenever you receive a new survey response in Qualtrics, a ticket will be instantly created in Halo Service Solutions. This automation saves you time and effort by allowing you to address customer issues more efficiently and effectively.
Streamline your customer support process by connecting Qualtrics and Halo Service Solutions. With this workflow, whenever you receive a new survey response in Qualtrics, a ticket will be instantly created in Halo Service Solutions. This automation saves you time and effort by allowing you to address customer issues more efficiently and effectively.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Create Ticket
Creates a new Ticket in Halo.
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SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Mailing ListRequired
Contact First Name
Contact Last Name
Contact Email Address
Phone Number
Embedded Data
External Reference
Api Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address