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Halo Service Solutions + Qualtrics

Create tickets in Halo Service Solutions for new survey responses in Qualtrics

Streamline your customer support process by connecting Qualtrics and Halo Service Solutions. With this workflow, whenever you receive a new survey response in Qualtrics, a ticket will be instantly created in Halo Service Solutions. This automation saves you time and effort by allowing you to address customer issues more efficiently and effectively.

Streamline your customer support process by connecting Qualtrics and Halo Service Solutions. With this workflow, whenever you receive a new survey response in Qualtrics, a ticket will be instantly created in Halo Service Solutions. This automation saves you time and effort by allowing you to address customer issues more efficiently and effectively.

  1. When this happens...
    QualtricsQualtrics
    New Survey Response

    Triggers when a new response for a survey is received.

    TriggerScheduled
  2. automatically do this!
    Halo Service SolutionsHalo Service Solutions
    Create Ticket

    Creates a new Ticket in Halo.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • SurveyRequired

    Trigger
    Scheduled
    Try It
    • Mailing ListRequired

    • Recipient First Name

    • Recipient Last Name

    • Recipient Email AddressRequired

    • Phone Number

    • Embedded Data

    • External Reference

    • SurveyRequired

    • Email From NameRequired

    • Reply To Email

    • Message SubjectRequired

    • MessageRequired

    • Sending Delay

    Action
    Write
    • DescriptionRequired

    • Customer

    • Site

    • End User

    • Ticket Type

    • Status

    • Service Level Agreement

    • Priority

    • Team

    • Agent

    Trigger
    Instant
    Try It
    • NameRequired

    • Top Level

    • Important Customer

    • Site Name

    • Phone Number

    • Address Line 1

    • Address Line 2

    • Address Line 3

    • Address Line 4

    • Postcode

    • Contact Name

    • Contact Email Address

    Action
    Write
    • Mailing ListRequired

    • Contact First Name

    • Contact Last Name

    • Contact Email Address

    • Phone Number

    • Embedded Data

    • External Reference

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • DescriptionRequired

    • Customer

    • Site

    • End-User

    • Ticket Type

    • Status

    • Service Level Agreement

    • Priority

    • Team

    • Agent

    Trigger
    Instant
    Try It
    • NameRequired

    • Customer NameRequired

    • Main SiteRequired

    • Phone Number

    • Address Line 1

    • Address Line 2

    • Address Line 3

    • Address Line 4

    • Postcode

    • Contact Name

    • Contact Email Address

    Action
    Write
halo-service-solutions logo
halo-service-solutions logo

About Halo Service Solutions

Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.

Related categories

  • Project Management
qualtrics logo
qualtrics logo

About Qualtrics

Qualtrics is a research and experience platform making sophisticated research simple and empowering users to capture customer, product, brand & employee experience insights in one place.
Learn moreHelp

Related categories

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