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Halo Service Solutions + Missive

Create Halo Service Solutions tickets from new Missive comments

Effortlessly manage your Missive comments by creating support tickets in Halo Service Solutions with this workflow. When a new comment is posted in Missive, a ticket will be generated in Halo Service Solutions to streamline your customer support process. This integration helps you stay organized and ensures that all client issues are addressed in a timely manner.

Effortlessly manage your Missive comments by creating support tickets in Halo Service Solutions with this workflow. When a new comment is posted in Missive, a ticket will be generated in Halo Service Solutions to streamline your customer support process. This integration helps you stay organized and ensures that all client issues are addressed in a timely manner.

  1. When this happens...
    MissiveMissive
    New Comment

    Triggers when a new comment is added.

    TriggerInstant
  2. automatically do this!
    Halo Service SolutionsHalo Service Solutions
    Create Ticket

    Creates a new Ticket in Halo.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • Organization

    • Comment is a task?

    • Comment text contains

    • Comment text starts with

    • Comment text ends with

    Trigger
    Instant
    Try It

    • Contact BookRequired

    • KindRequired

    Trigger
    Scheduled
    Try It

    • TypeRequired

    • Organization

    • Message contains

    Trigger
    Instant
    Try It

    • Subject

    • Body

    • Account

    • From Name

    • From Address

    • From Phone Number

    • name

    • address

    • Phone number

    • Recipient ID

    • Recipient username

    • name

    • address

    • name

    • address

    • Filename

    • Base 64 Data

    • Send

    • Conversation Subject

    • Conversation Color

    • Conversation

    • References

    • Add To Inbox

    • Organization

    Action
    Write
  • Missive triggers, actions, and search

    New Contact Book

    Triggers when a contact book is created.

    Trigger
    Scheduled
    Try It

    • Contact BookRequired

    Trigger
    Scheduled
    Try It

    • Contact BookRequired

    • First Name

    • Last Name

    • Middle Name

    • Phonetic First Name

    • Phonetic Last Name

    • Phonetic Middle Name

    • Prefix

    • Suffix

    • Nickname

    • File As

    • Notes

    • Starred

    • Gender

    Action
    Write

    • Author Name

    • Author avatar

    • Conversation Icon

    • Notification TitleRequired

    • Notification BodyRequired

    • Text

    • Color

    • Pretext

    • Author Name

    • Author Link

    • Author Icon

    • Title

    • Title Link

    • Image Url

    • Attachment Text

    • Date

    • Footer

    • Footer Icon

    • Conversation Subject

    • Conversation Color

    • Conversation

    • References

    • Add To Inbox

    • Organization

    Action
    Write
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halo-service-solutions logo

About Halo Service Solutions

Halo Service Solutions is a UK based company, which provides Service Desk, ITSM and PSA software solutions.

Related categories

  • Project Management
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About Missive

Email, group chat and tasks for productive teams. One app for all your internal and external communication.
Learn more

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