Halo Service Solutions + Jira Software Cloud
Create issues in Jira Software Cloud for new tickets in Halo Service Solutions
Streamline your project management process with this workflow. Whenever a new ticket is created in the Halo Service Solutions app, an issue is instantly created in the Jira Software Cloud. This helps keep your team updated and aligned, reducing the time spent on manual data entry and increasing productivity. Use this automation to effortlessly facilitate communication and coordination between your support and development teams.
Streamline your project management process with this workflow. Whenever a new ticket is created in the Halo Service Solutions app, an issue is instantly created in the Jira Software Cloud. This helps keep your team updated and aligned, reducing the time spent on manual data entry and increasing productivity. Use this automation to effortlessly facilitate communication and coordination between your support and development teams.
- When this happens...New Ticket
Triggers when a new ticket is created in Halo.
- automatically do this!Create Issue
Creates a new issue.
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DescriptionRequired
Customer
Site
End User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Top Level
Important Customer
Site Name
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
Email AddressRequired
Ticket TypeRequired
Summary
Details
Priority
Project
Status
Try It
DescriptionRequired
Customer
Site
End-User
Ticket Type
Status
Service Level Agreement
Priority
Team
Agent
Try ItNameRequired
Customer NameRequired
Main SiteRequired
Phone Number
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Contact Name
Contact Email Address
NameRequired
Customer NameRequired
Site NameRequired
Email Address
Network Login
Work Phone Number
Mobile Phone Number
JQL
Order By
Try It