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Google Forms + Gorgias

Create tickets in Gorgias for new form responses in Google Forms

Streamline your support process with this efficient workflow. When a new response is received in Google Forms, a ticket is instantly created in Gorgias, helping you address customer inquiries faster. No more manual transfers or missed queries, just seamless transition from form responses to support tickets. Enhance your customer service efficiency with this simple yet effective automation.

Streamline your support process with this efficient workflow. When a new response is received in Google Forms, a ticket is instantly created in Gorgias, helping you address customer inquiries faster. No more manual transfers or missed queries, just seamless transition from form responses to support tickets. Enhance your customer service efficiency with this simple yet effective automation.

  1. When this happens...
    Google FormsGoogle Forms
    New Form Response

    Triggers when a new form response is received.

    TriggerInstant
  2. automatically do this!
    GorgiasGorgias
    Create Ticket

    Creates a ticket

    ActionWrite
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Supported triggers and actions

What does this mean?
    • FormRequired

    Trigger
    Instant
    Try It
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • Ticket IDRequired

    • ChannelRequired

    • ViaRequired

    • Source typeRequired

    • From Name

    • From AddressRequired

    • To Name

    • To AddressRequired

    • Body (HTML)

    • Body (text)

    • Message ID

    • External ID

    • Created at

    Action
    Write
    • FormRequired

    Trigger
    Instant
    Try It
    • StatusRequired

    • SubjectRequired

    • Tags

    • External ID

    • ChannelRequired

    • Source typeRequired

    • From Name

    • From AddressRequired

    • To Name

    • To AddressRequired

    • Body (HTML)

    • Body (text)

    • Message ID

    • External ID

    • Created at

    • ViaRequired

    Action
    Write
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About Google Forms

Google Forms is an easy way to collect data from the web with a simple UI and powerful editor. Works hand-in-hand with Google Sheets!
Learn moreHelp

Related categories

  • Forms & Surveys
  • Google

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Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
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About Gorgias

Gorgias is an ecommerce focused helpdesk with AI-powered responses, automated workflows & integrations.

Related categories