Google Drive + Mojo Helpdesk

Google Drive + Mojo Helpdesk integrations

Create tickets in Mojo Helpdesk from new folders in Google Drive

Create a seamless workflow between Google Drive and Mojo Helpdesk. With this setup, every time a new folder is added in Google Drive, a ticket gets generated in Mojo Helpdesk. This efficient and timely process ensures you don't need to manually monitor folder activities as the workflow does it for you, allowing you to focus your time on responding to helpdesk tickets.

When this happens...
New FolderTriggers when a new folder is added directly to a specific folder (but not its subfolders).
TriggerPolling
automatically do this!
Create TicketTriggers when new unassigned ticket is created.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Google Drive and Mojo Helpdesk

Discover other triggers and actions you can use with Google Drive and Mojo Helpdesk

- Drive
Trigger
Polling
Try It
- Drive
- Folder
Trigger
Polling
Try It
- File
  Required
- Convert to Document?
- File Name
- Drive
- Folder
Action
Write
- Drive
- Folder
- File
  Required
- Export Format
  Required
Action
Write
- Drive
- Parent Folder
- Folder Name
  Required
Action
Write

- Drive
- Folder
- File Name
  Required
- File Content
  Required
- Convert to Document?
Action
Write
- Drive
- Folder
- File to Replace
  Required
- File
  Required
- Convert to Document?
- File Name
- File Extension
- Idempotency_key
Action
Write

- Drive
- File_id
  Required
- Sharing Preference
  Required
- Organization Domain
Action
Write
- Drive
- Copy
- Folder
- File
- Name
- Description
- Starred
- Folder Color (RGB)
- Custom Properties
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Retrieve Files from Google Drive
This action sends a GET request to the Google Drive API to retrieve a list of files based on specific query parameters.
Action
Write
- Drive
- Folder
- File ID
  Required
Action
Search
- Folder Name
  Required
- Search_type
- Drive
- Parent Folder
Action
Search
- Folder Name
  Required
- Search_type
- Drive
- Parent Folder
Action
Search or write
New Ticket With Due On
Triggers when new unassigned ticket with a due on date is created.
Trigger
Polling
Try It
New User
Triggers when new user is created.
Trigger
Polling
Try It
- Group
- Email
  Required
- First Name
  Required
- Last Name
- Send welcome email?
Action
Write

- Drive
- Folder
- Include Subfolders?
- Subfolder Depth Limit
- Include Deleted Files?
Trigger
Polling
Try It
- Drive
- Folder
- Include_deleted
Trigger
Polling
Try It
- Drive
- Folder
- File
  Required
- Confirm deletion
  Required
Action
Write
- Drive
- Folder
- File
  Required
- Convert to Document?
- File Name
- File Extension
- Idempotency_key
Action
Write
- File
  Required
- Drive
- Folder
  Required
Action
Write
- Drive
- Folder
- File
  Required
- Email Address
- Permission ID
Action
Write
- Shared Drive Name
  Required
- Theme ID
- Color RGB
- Background Image File ID
Action
Write
- File
  Required
- Drive
- Folder
Action
Write
- Drive
- Folder
- File to Replace
- File/Folder Name
- Rename Folder?
- Extension_copy
Action
Write
Delete File
This action will delete a file in Google Drive. You will need to provide the file ID.
Action
Write
- Drive
- File or Folder ID
  Required
Action
Search
- Filename
  Required
- Search_type
- Drive
- Folder
- File_types
Action
Search
- Filename
  Required
- Search_type
- Drive
- Folder
- File_types
- File
  Required
- Convert to Document?
- File Name
- File Extension
- Idempotency_key
Action
Search or write
New Ticket
Triggers when new unassigned ticket is created.
Trigger
Polling
Try It
New Ticket With Scheduled On
Triggers when new unassigned ticket with a scheduled on date is created.
Trigger
Polling
Try It
- Ticket Queue
  Required
- Title
  Required
- Description
  Required
- Priority
- User's email
- Due On
- Scheduled On
Action
Write

About Google Drive

Google Drive is Google's file sync app that lets you store all of your files online alongside your Google Docs documents, and keep them synced with all of your devices.

Learn moreLearn moreHelpHelp

Related categories

File Management & Storage

Google

Similar apps

Dropbox

File Management & Storage

Box

File Management & Storage

OneDrive

File Management & Storage, Microsoft

About Mojo Helpdesk

Help desk software that lets you centralize, assign, and track customer support requests as well as internal help desk tickets.

HelpHelp

Related categories

Customer Support

Similar apps

Zendesk

Customer Support

Help Scout

Customer Support

Tender Support

Customer Support