Google Docs + WhatsApp Business

Generate Google Docs documents from new WhatsApp Business messages

This workflow offers a seamless solution for turning your inbound WhatsApp Business messages into Google Docs documents instantly. When you receive a new message, it triggers the creation of a new document with the message contents. This offers a reliable and organized way to transfer and archive your important client communications in real-time, enhancing your record-keeping and traceability.

When this happens...
New Message Received
Triggers when a customer sends a message to your WhatsApp Business phone number.
TriggerInstant
automatically do this!
Create Document From Text
Create a new document from text. Also supports limited HTML.
ActionWrite

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Supported triggers and actions

- Status types
- Recipient phone number
Trigger
Instant
Try It
- Session Window Info
- Recipient phone numberRequired
- Message textRequired
- Preview URL
- Reply to message ID
Action
Write
- Recipient phone numberRequired
- TemplateRequired
Action
Write
New Document
Triggers when a new document is added (inside any folder).
Trigger
Polling
Try It
- DocumentRequired
Trigger
Polling
Try It

- Drive containing the template document
- Folder containing the template document
- Template DocumentRequired
- New Document NameRequired
- Drive
- Folder for new Document
- Sharing Preference
- Unused Fields Preference
- Export Formats
- Insert Inline Image (Image URL)
- Image location (Segment ID)
- Image location (Index)
- Image location (tabId)
Action
Write
- DocumentRequired
- Find textRequired
- Replace text
- Match case
Action
Write

- DocumentRequired
- Image URLRequired
- Insert position (Index)Required
- Width (points)
- Height (points)
- Segment ID
- Tab ID
Action
Write
- Document NameRequired
- Document ContentRequired
- Drive
- Folder
- Export Formats
- Insert Inline Image (Image URL)
- Image location (Segment ID)
- Image location (Index)
- Image location (tabId)
Action
Write
- DocumentRequired
- Background color (hex)
- Page width (points)
- Page height (points)
- Top margin (points)
- Bottom margin (points)
- Left margin (points)
- Right margin (points)
- Page number start
- Use different first page header and footer
- Use different even page header and footer
Action
Write
- Drive
- Folder
- Document NameRequired
Action
Search
- Document IDRequired
Action
Search

- Message types
- From phone number
- Only replies
Trigger
Instant
Try It
- Session Window Info
- Recipient phone numberRequired
- Media typeRequired
- FileRequired
- Reply to message ID
Action
Write
- Media IDRequired
Action
Search
- Drive
- Folder
Trigger
Polling
Try It
- Drive
- Folder
- Document NameRequired
- Text to AppendRequired
- Append Text on New Line?
Action
Write
- FileRequired
- Specify Document Name
- Drive
- Folder
Action
Write
- DocumentRequired
- Start position (Index)Required
- End position (Index)Required
- Formatting Options
- Font size (points)
- Font family
- Text color (hex)
- Background color (hex)
- Segment ID
- Tab ID
Action
Write
- DocumentRequired
- Text to insertRequired
- Insert position (Index)Required
- Segment ID
- Tab ID
Action
Write
- DocumentRequired
- Select which image to replaceRequired
- New image URLRequired
- Select which tab the image is in
Action
Write
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
Action
Write
- Document IDRequired
Action
Search
- Drive
- Folder
- Document NameRequired
- Document ContentRequired
- Export Formats
- Insert Inline Image (Image URL)
- Image location (Segment ID)
- Image location (Index)
- Image location (tabId)
Action
Search or write

About Google Docs

Google Docs is an online word processor that lets you create and format text documents. Collaboratively edit documents with other people in real time. We also support Google Sheets!

Learn more

Related categories

Similar apps

About WhatsApp Business

WhatsApp Business is a customer messaging app that delivers fast, reliable communication through organized chats, automated responses, and business profiles.

Related categories

Phone & SMS

Google Docs + WhatsApp Business

Generate Google Docs documents from new WhatsApp Business messages

Supported triggers and actions

Message Status Updated

Send Freeform Message

Send Template Message

New Document

Updated Document

Create Document From Template

Find and Replace Text

Insert Image

Create Document From Text

Update Document Properties

Find a Document

Get Document Tabs Content

New Message Received

Send Media Message

Get Attachment

New Document in Folder

Append Text to Document

Upload Document

Format Text

Insert Text

Replace Image

API Request (Beta)

Get Document Content

Find or Create Document

About Google Docs

Related categories

Similar apps

Formstack Documents

Quip

Zoho Writer

About WhatsApp Business

Related categories