Google Chat + Product Fruits

Create messages in Google Chat when new feedback is received in Product Fruits

Easily manage and respond to customer feedback received through the Product Fruits app, using this workflow which crafts a new message in Google Chat. Whenever a feedback is given in Product Fruits, the system creates a message in your Google Chat, ensuring quick acknowledgment and faster response times. This automation enhances customer interaction and facilitates seamless communication, making it easier for your team to handle customer concerns.

When this happens...
Feedback Received
Triggers when a feedback is received.
TriggerInstant
automatically do this!
Create Message
Create a message in Hangouts Chat.
ActionWrite

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Supported triggers and actions

Announcement Seen
Triggers when an announcement tour is seen.
Trigger
Instant
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Checklist Dismissed
Triggers when a checklist is dismissed.
Trigger
Instant
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Feedback Received
Triggers when a feedback is received.
Trigger
Instant
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Tour Finished
Triggers when a tour is finished.
Trigger
Instant
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Tour Started
Triggers when a tour is started.
Trigger
Instant
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- User Match Type
- UsernameRequired
- Email
- Firstname
- Lastname
- Role
- Sign-up at
- Properties
- Group Id
Action
Write

Checklist Completed
Triggers when a checklist is completed.
Trigger
Instant
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Event Tracked
Triggers when an event is tracked.
Trigger
Instant
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- SurveyRequired
Trigger
Instant
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Tour Skipped
Triggers when a tour is skipped.
Trigger
Instant
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- Group IdRequired
- Properties
Action
Write
- Hangouts Chat RoomRequired
- Message TitleRequired
- Message Image URL
- Message Subtitle
- Message TextRequired
- Action Button Text
- Action Button URL
Action
Write

About Google Chat

Google Chat is a communication software developed by Google built for teams that provides direct messages and team chat rooms, along with a group messaging function that allows Google Drive content sharing.